Subway — Restaurant in Heerlen

Giving 3 stars to not punish the GOOD employees but I just had an appalling experience with a female worker. So rude, giving attitude to me because she has to refill the lettuce. Screaming at me for daring to ask for ingredients on my sub. I asked for another employee and he came and handled it at the end. He's a gem, the other guy also. I come in often and have always breen treated with professionalism and kindness. Now I'm afraid to return because of this girl. I'm so sorry you had to do your job! I work in the food service industry myself and I would absolutely be fired for displaying such behavior to a customer.

Photos included of how much lettuce I received after asking for extra. This was my daughter's sub. Worker didn't flip out on me until I dared to ask for lettuce on mine as well though she gave attitude from the very first moment.. Then my cheesy rollup was with not enough cheese and not even melted. I said nothing because I was scared of her. I've never been treated so badly in my life. I go here at least once a week and spend over 20 euro each visit. I choose this location because the staff are the friendliest. Until today. Please cut that weed from...

It's a nice location and planty of space, where it comes to subs, they are always full of ingredients and I never regretted my choice. I love the amount of vegetables for something so simple as a "sandwich" in a rather "fast food" kind of place. Anyway breakfast/lunch in there is a simple pleasure. But better don't take the sub for a long trip... too much water in the vegetables makes it very wet... just enjoy...

Hygiëne issue Leuk die plastic handschoentjes waarmee de medewerkers je broodje bereiden. Je zou dan toch verwachten, dat er goed op de hygiëne wordt gelet.

Wat schetste echter donderdagavond 26-08 mijn verbazing. Het meisje aan de kassa rekende af met de voorgaande klanten, en deze betaalden met cash geld. Papier en wisselgeld werden met de handschoenen aan uitgewisseld.

Je raadt het al, de vraag van desbetreffende medewerker aan mij was wat ik op mijn broodje wilde. Haar handen hingen al bijna in de sla toen ik vroeg of ze aub andere handschoenen aan kon trekken, dit vanwege hygiënisch oogpunt, geld is namelijk nog smeriger als een wc bril.

Haar antwoord was dat dit wel zou kunnen, maar dat haar handen nat waren en ze niet even snel deze kon wisselen. Licht geïrriteerd verving ze haar handschoenenen in de keuken.

Mijn advies aan bedrijfsleider.. Afrekenen dient seperaat te gebeuren van het bereiden van etenswaren. Of je doet kassa , of je bereid broodjes.

Kwaliteit is verder goed...