Ordered pizza in august and it didn't come for 1h 45min. Called few times and they said they're really busy, so I cancelled it and they agreed. Refund didnt come for almost 3 weeks so I called the shop and the crew said the manager wasn't there but they said they will call me back the next day, but nobody called me. After 3 days waiting I wrote my complaint on the form in their website, and again there's no feedback from them. After 5 days I tried calling them again and talked with the manager to ask about the feedback of my complaint and the refund. He said he was writing the feedback and was going to send it to my email before I called. But again and again after 4 days, there was still NO feedback via email from dominos. Feeling so fed up about their customer service and the manager who didnt care about their customers. And I don't think they know how to respond to customer complaints! No proper apology from them and I'm very very disappointed with their attitude!! Worst...
Read moreI placed an order and was scammed. I ordered a pizza from thuisbezorgd and waited an hour and a half for an order that was supposed to be delivered within 30 minutes and I didn't receive it. Dominos didn't inform me of anything. They told me that they called my phone that I don't have a connection on and the door I was waiting at. After contacting Dominos, they told me that I should order a second order and they would bring me the first one and when I asked for a refund, they said that they wouldn't...
Read moreWe were sitting there for I think 45 min, then they told the person I was with the bread was to brown, and some girl in the back just eat hes bread which seems completely fine. Which meant we had to wait longer. Then they were doing some weird recording about how fast the guy could make a pizza, the same girl who eat the "burned bread" filmed it. She was not working there, had not any...
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