Infinity Restaurant @ Oyster Bay — Restaurant in Saint Martin

We have eaten here 3 times over the past few days and have waited over 45 minutes one time and over an hour the second time. There is nothing wrong with the food served at dinner but nothing special for the price or time. However, breakfast had multiple items wrong with our order and we never received the pancakes that came with the meal after waiting an hour. It is convenient at the resort for supper if you have time to wait but for breakfast save yourself time and drive somewhere else because the food is drastically less tasty. They also add on a 15% service fee. Now seeing that others have had the same experience as far as...

It’s ok to eat here if you are hungry, but there is much better food on the island (even within walking distance). Some of the worst happy hour drinks I have ever had, I think they forgot or intentionally left out any alcohol. Also the bartender misunderstood I wanted 2 drinks (not 4) and was completely oblivious and uncaring that he plopped them down in front of me knowing I couldn’t possibly carry them all. of course they got spilled and the relaxed vibe I was trying to achieve got shattered. I would never get a drink at the...

It's all about the experience you give guests. When a guest greets you, return the greeting, its a simple manner that goes a long way! Never tell a guest no. Never pull a face and shake your head in front of a guest. Don't ever make an assumption. Instead, smile, give the guest the options that are available.

As a manager, if a guest tells you they had a bad experience, do the right thing by asking why, instead of saying " oh I'm sorry." How can you correct a problem if you're not...