Let's start with that a reservation is highly recommended, as the place was almost full by 6PM already.
The food tastes great and highly recommend trying the Sake Rose (#98) and their fried salmon dish. Waiter service was very good.
There are 5 rounds with 5 dishes per person allowed.
Reasoning for putting three stars is the bad experience we had during checkout with the owner of the place.
They insist we must buy one drink per person or they cannot checkout. This was not mentioned on the menu at all nor mentioned by anyone when we place reservation and had a waiter seat us.
The owner make some excuse it's not about money, but when I ask to take two drinks for takeways they complain this is not possible. After some back and forth they finally gave in and give us two bottle of water. Then the owner mention they need to earn money and hope we understand. Lame excuse, they force you to buy items by a policy that is not made clear anywhere until checkout.
I was considering tipping them for excellent service by the waiters, but the owner's behavior made me decide not doing so, and removing one star from my review.
We spend about 40...
Read moreWe've just arrived home from dining at Kyoju and I felt compelled to share a strange experience while paying.
Firstly the food met expectations and was tasty. Lots of variety and good value for money. Secondly the table service was good. Friendly staff and food was served on time. My family and I choose to exclude the drinks option, meaning if we ordered drinks, they would be paid for separately. We ordered a large water for the table and the kids ordered soft drinks.
When asking for the bill the lady at the counter (I assume the owner) awkwardly complained that we should order a minimum of 1 drink per person. I've been to many restaurants in my time but never encountered this comment.
I explained the customer should not be forced to order food or drinks they don't want and also explained this minimum order quantity was not communicated to us earlier. She then went on to explain they need to earn more money and next time we needed to order more drinks.
I also explained the restaurants profitability should not be of customer concern.
I see there are multiple reviews with similar experiences and we will not be visited this...
Read moreMy friend and I wanted to have a nice dinner however as soon as we got there we are met with sass without even properly taking to each other. The cashier was rude and lied to us saying the restaurant was full and about to close. Meanwhile, the restaurant was empty and after checking further for closing hours, we found out that the restaurant was going to close 6 hours later. We then ordered takeout food, and had to politely ask for cutlery, which caused her roll her eyes and madly walk away to get plastic cutlery. My friend ordered a Soup and the Tofu was nearly invisible because the amount is minuscule. You do not get what you pay for. The food is very mediocre and so expensive you might as well go to Japan and eat sushi for the same price, The woman at the cash register Absolutely boiled our blood with her sass, rudeness, and discrimination towards us all DC face DVD Undercover Food critic, Krutika...
Read more