We went for brunch at Buutvrij, a place we’ve wished visiting for a long time. The ambience is super cozy and spacious, with plenty of plants adding a fresh, calming touch. Their menu is extensive, offering a great variety of drinks, snacks, and food. The outdoor seating is a lovely option, especially when the sun is shining.
While we got seated, we inquired about availability at the back of the café, but the response from the staff lacked warmth. Service, in general, felt a bit rushed and impersonal.
For drinks, we ordered green tea and Purple Rain (a blend of beetroot, carrot, and apple). As part of my usual routine, I requested ginger to be added, but I could barely taste it. I tried signaling the server multiple times to check whether it had been added, but it took three attempts before she finally noticed and came over.
The club sandwich with pulled chicken and the banana bread with yogurt were both flavorful and well-prepared. While the food was great, there’s definitely room for improvement in service. The staff seemed overworked, and unfortunately, that reflected in their attitude, as they forgot to smile.
Buutvrij remains a fantastic spot for brunch, but a more attentive and welcoming approach from the staff would make the experience...
Read moreThe main area is very spacious and cozy. Unfortunately, it's not ideal if you need to use a laptop, because those seats aren’t available for work. The designated working area lacks the same cozy vibe. I ordered a cappuccino with oat milk, it was slightly sour but still decent. However, I was interrupted several times by staff asking if I wanted to order more, which made it hard to focus on my work. I understand they’re doing their job, but it became distracting. I also asked for water, assuming it would be free, as it is in many places, especially since I had my own. I was surprised when it added to my bill, which made the visit more expensive than I expected. One staff member came across as a bit unfriendly, which didn’t help the overall situation. While I understand they don’t have to be cheerful all the time, customer interaction does affect the experience and impression. Overall, the cafe itself is nice and the drinks are decent, but the service and communication could use some...
Read moreFirst off, the food is very tasty and well presented, if and when you get it... service is chaotic, servers are functioning in a casual half asleep state :(
Ordered at 11am, at 11:30am asked if the food was coming, the server had no idea what we even ordered and took the order again, 12:00 our food was being delivered to another table by mistake and then finally making it to us..excuse was a big table that overwhelmed the kitchen, but the 3 tables next to us that came way past our order time were all already eating their delicious meals. This was not our first visit with this type of service here but will...
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