Hell Pizza Kohimarama — Restaurant in Ōrākei

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⭐☆☆☆☆ Very Disappointed

I ordered Cajun Wedges with tomato dip from Hell Pizza – 295 Kepa Rd, Mission Bay, Auckland 1071, New Zealand, but the food was not up to the mark at all. The wedges were undercooked and had no Cajun seasoning on them. I returned to the store to raise my concern.

A Punjabi girl who made my order came to speak with me. While I was waiting outside, I overheard her speaking in Punjabi to her manager, saying things like “she ate the wedges and brought some back.” As an Indian, I understood everything — and I found this comment very disrespectful and unprofessional.

When I asked to speak with the manager, I was told they had my number and would call me back in seven days. This is not how customer complaints should be handled.

I’m extremely disappointed with both the quality of the food and the service. Definitely not the experience I expected from Hell Pizza...

Pizza was great. Pizza is always great! It’s pretty hard to do bad pizza.

The salads…..

Everyone’s doing salads, and for those trying to lo-carb it, that’s a good thing.

Subway do bunless, salad options, Pita Pit OBVIOUSLY, but then someone said “Did u know Hell do salads?”.

So we gave it a go.

Pretty lack lustre.

They really just stock some sushi styled plastic containers, to which they throw in woteva options you choose.

So it means you get a layer of rocket, a layer of coleslaw-ish stuff, a couple of Olives, and 11 small bits of chicken.

And here’s the problem: we specifically asked for EXTRA chicken, to boost the protein.

Mate, if that’s extra chicken, she must be a dwarf chicken! That was a pathetic amount of chicken, even for a standard serve.

Nevermind. Done it. Tried it. Will we try it again-...

Terrible experience were ordered delivery with Hells Pizza Kohimarama to lrave at front door. The delivery person came and was pounding aggressively on my front door and I heard it at back of house through many closed doors. This frightened my dog who was then upset and barking. I asked who are you with through the locked door and he wouldn’t say and then I asked what’s your name as there have been cases of people coming to my door. He said none of your business and I said I can’t open the door then and he ok then and dropped the food down. I complained to the store and they gave me a $15 voucher. Next day I see the front door has been damaged and complained and they said not their responsibility. Won’t be using the voucher nor will I ever buy from...