I kinda hate giving a bad review here and I apologise.
I was so excited to have a Turkish place in Amberley and it was really good but it's just gone so downhill lately. When they first opened they were really amazing! There was a woman who made absolutely awesome kebabs but I haven't seen her there for ages. But over the last 6 months or so the standards have consistently slipped. The kebabs have far too much salad, to the point they don't really close, and not quite enough meat. But they're still quite yum, although a little cold (that's more my fault than theirs though I think).
The main issue I have is the service/hygiene. Mostly from the young girl. Aside from constantly being depressingly surly, she never wears her mask properly (if at all), she's constantly sniffing and touching her nose, mouth, face, hair, and money then touching food without washing her hands, and worst of all is her hair is always falling down over her face, benches, and more than once into the food. I'm torn between absolutely loving having a kebab shop here (and often it's still quite delicious) and being pretty grossed out and put off. Especially when I find her hair in it. The customer service could do with warming up...
Read moreWe were delayed on our road trip home so thought we would try our luck for food options in Amberley and saw this place online so thought we would give it a go after reading the reviews. Phoned ahead and was met with great service on the phone asking how far away we were so they could time the food. We both got the lamb kebab maxi that includes chips and cheese and found both the taste and ratio of all the ingredients to be spot on. Couldn’t reccomend...
Read moreDisappointing and inconsistent The large kebab meat was cold and the thick bread was dry and crumbled… have had this on many occasions and the the whole kebab was hot moist and bread lovely soft and warm. Rang the person who served us he debated with me that the product was like this .. he then continued to blame the bread makers…. He made the Kebab. Very dissatisfied answer to his product. I’m afraid you have lost a couple of...
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