Being my local cafĆ©, Iāve visited Black & White a few times over the past year. The food is undeniably delicious and offers a good variety, which is what brings me back occasionally, maybe once every few months. However, what stops me from becoming a regular customer is the overall cleanliness and staff attitude. The water glasses and bottles are often so dirty that I hesitate to even touch them. On more than one occasion, Iāve had to wipe them down with napkins myself before using them. For a busy cafĆ©, basic hygiene shouldnāt be overlooked. As for the service, yes, the place is busy, and I understand that staff can be under pressure. But that doesnāt justify being rude or dismissive. There have been times when Iāve asked a simple question, only to be met with eye-rolls, a cold stare, or just a finger pointing in some vague direction. As a customer, itās disappointing to be treated like an inconvenience. In short: great food, but the poor service and lack of cleanliness really take away from the overall experience. I hope they address these issues, because with some improvement in staff training and hygiene standards, this could easily be...
Ā Ā Ā Read moreNormally go here with my dad and grandma for Sunday afternoon coffee and food, got our usual 2 coffees and an iced drink, that came out within 5 minutes. My 88 year old grandma ordered a toastie from the cabinet and I ordered scrambled eggs both took an hour and 10 minutes to arrive at our table and when I got my scrambled eggs I was given melted butter and a small portion which was Luke warm at best. People who came in after us got their food and drinks before us and left before us. We asked a couple of times and on the 3rd when my dad asked he got attitude from the girl making coffee with reddish hair and a tattoo on right ankle. She said they had ordered cabinet food, but so had my grandma. She was very rude and overall was just a very unpleasant experience, definitely will not be back and would not...
Ā Ā Ā Read moreI went there with my friend about 10:30am today (Wednesday) already a lot of people in there. Fortunately we can get a comfortable table in the corner and order foods and coffee. Staffs all kind and nice. Specially the food was amazing š . We really enjoyed our meal. Beautiful! Too full to finish the dessert. The chocolate brownie was not too sweet and delightful. I also purchased the coffee beans for my friend, because they said professional person comes to roast the beans every Monday and Wednesdays. And branded with Brazil & Colombia coffee beans. I think it is good to give it a try. š During we are having a meals and 2 cups of coffee each so many people came in and very crowded. Definitely recommended this brunch š It was excellent choice. My friend loves the coffee beans I added more...
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