Subway Highbrook Business Park — Restaurant in Howick

I wanted to provide feedback on my recent visit to your Subway store. One of your staff members is just amazing. This feedback if for the other staff.

Here are some points for consideration:

Glove Changing: Gloves were not consistently changed after handling meat, leading to potential cross-contamination with the veggie ingredients.

Sauce Portions: The staff tended to be stingy with sauces and didn't follow customer instructions properly, resulting in uneven distribution and excessive amounts of certain sauces.

Seasoning: Salt and pepper were forgotten.

Salad Distribution: Salad ingredients were not evenly distributed across the sandwich, affecting the overall taste experience. The amount added at the ends was insufficient and too stuffy in the middle.

Wrap Quality: The sandwich was poorly wrapped, resembling more of a ball than a neatly wrapped product.

I hope you find this feedback helpful for improving the quality of service at your...

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