Bakers Delight Mt Maunganui — Restaurant in North Island

Been going here for almost 20 years And today I had a crap experience.....

Because I am disabled at the moment The lady at the counter offered me a bag to help me carry my Goods to the car.

She then came back with the bag and my Goods and said that I'd have to be charged an extra $.10 for the bag that she offered....

It's very disappointing when I'm already struggling to then get my wallet back out again to pay $.10 via card I thought they would have some heart and some compassion as that's what I thought they were doing from the beginning.

Do better Next time I come in I'm going to give you a donation to help other people in my situation so you don't need to charge them...

I work nearby and have been here multiple times in the last couple of weeks. I don't think any of their food is fresh. The crust of the bread I bought is rock solid - how long has it been on the shelf? I bought a croissant that was stale. I bought a walnut scroll that was bland and had raisins in it despite not having raisins on the label - why not just put it in the name so that I know to avoid it if I hate raisins (what if I was allergic). I bought a scone that was stale as well.

I see flies and bugs inside the glass case where all of the baked goods sit. This is pretty unhygenic.

I've given this place a few chances and it has not...

100% top customer service at Baker's Delight, Mount Maunganui. The Manager is always smiling, very friendly, positive and helpful. She makes my day. The products here are delicious and good value. I now buy all our bread etc from...