McDonald’s Bell Bock — Restaurant in North Island

I really don’t know why I keep wasting my time and hard earned money here but my usual go to was closed for the local anniversary weekend unfortunately. 99% of the time, an item of food is forgotten (always, always check your bag(s) before leaving the drivethru. It’s almost comical that it’s such a common occurrence . Also, too much soda water - not enough syrup in the drinks. Burgers literally slapped together. Have to go to the effort of putting them back together while making a complete and utter mess of my fingers. Badly run franchise which is such a disappointment. Always feels a little grubby and that cleaning is not done regularly.

Gutted that the Centre City food court store shut down. Always had such great service and food quality there. Town store isn’t bad either. Hopefully Bell Block lifts its game otherwise I feel it might not have a place out here much longer..

Also, when they send out a ‘free large fries’ voucher to ‘compensate’ for forgetting to put a large fries in originally.. IT AIN’T BLOODY FREE! You’ve literally paid for them! Add another free voucher that is actually FREE! The mind boggles! Keep your BBK Macca’s money and go grab a feed from the many other establishments around the suburb - can’t go past a Phad See Ew (or maybe a duck noodle soup tickles your fancy) from Parklands Thai or a snack box from the Hot Bread Bakery. You’ll...

I have to say I was disappointed with the service at McDonalds in Bell block. I had ordered two burgers as a combo meal, both burgers were very poorly put together and one was even upside down but the most disturbing thing was a poor sanitation of the barista station. The barista station here is very clearly visible by the customer so they can see you making coffees. Along the bench there was ground everywhere and 4 dirty tea towels the had used coffee grounds caked on them. Also after seeing them make several coffees I only saw the equipment rinsed once. I work as a barista so I know how challenging it can be but given that it was a very rainy Sunday and not busy, I know the station could've have been cleaned. there are also some things that should always be cleaned after every use. I felt the McDonalds standard was not met here and I have to say I hoped for better because this is the newest macdonalds know the...

The access into restaurand was good with plenty of convenient parking. We visited in a 9mtr motorhome and found the exit back onto the access road a little difficult, but they had provided large vehicle parking at the restaurant.... great!! The automatic waitress worked well and the staff were polite, informative, and friendly. Unfortunately there was not enough staff attention "shop cleanliness " was very poor with tables not being wiped down, floor with food on it, and a general appearance of the public area not being cared for... what about back of house?? One great positive is that it comes with its inside childrens prayground and the overall design is colourful, modern, and "cheerful." "Mcd's" you do need to bring some of your old flovours back into your meals ... just...