Pekaren — Restaurant in Taranaki

Very bad experience as a first time visitor .i went with my friends for pitza. I then ordered a juice and l got a cocktail of strong Alcohol and shot which l did not ask for. I started to feel headache and a bit dizzy so l asked what was put in the drink that’s when they told me they got mixed up and put alcohol in my drink.I ended up paying 18 dollars instead of 6 dollars .First time tourist l don’t recommend. Very bad experience 😒😒😒😒😒😒.😭😭😭

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The least you Can do is to admit your fault and apologise , l clearly asked for juice as l Said to you l dont drink alcohol .i even asked what juice is there they told me pineapple , orange which l Said was Ok with me .I even asked at the paypoint when l was paying How come my Bill is 18dollard instead Of 6 dollars .I even asked why am l being charged for alcohol and shot yet l ordered a juice . And l asked her what did they put In the drink because l was feeling headache and dizzy and the lady told me In her own words that she Got mixed up and it was her fault . Personally with my religion and beliefs l dont drink alcohol.Please do not twist up this story l Know myself l am breastfeeeding and there is no Way l Can drink alcohol and also l am a student l have Reading and assignment to do and all that l cant do because l am not feeling welll. The honest truth Will be good and your response is the least l expected from you . I am cognitive ability is fully functioning that l Can clearly remember what l have...

I will start with the positives... the pizza and fries tasted really good and came out in a timely fashion. Then the comedy of errors started.... Negatives...we were not given plates to eat our food off. The pizza came out on a large serving plate and we had to eat it off that. Even though other tables had plates we didn't have any and no waitress offered them to us. After our pizza was delivered no waitress came over to see if the food was ok or if we needed anything else. We had ordered dessert when we ordered our pizza and halfway through eating our meal we were asked when we'd like our dessert...usually that would be when we finish eating our main!! Anyway, we finished our pizza and we waited and waited and waited with no sign of the dessert appearing. A waitress finally came over and asked us if we were ok at which point we asked for our desserts...she had no clue that we'd even ordered any. (our waitress had left - shift had finished). One of us ordered Tiramisu, it didn't even come out on a plate but in a plastic takeaway cup. If you are eating in a restaurant you expect the food to be presented in a restaurant style ie on a plate not in a takeaway fashion. The other order was for an Affogato but without the liqueur. What a mission, that was not understood at all. We received the ice cream with the liqueur poured all over it with no espresso, instead of just ice cream and espresso. We were here on holiday and Pekaren had been recommended to...

There were 12 of us that dined here last night for a work function at 1830. They put us out the back where I assume would be very lovely in the daytime. However, it was cold, very little heating, and no music. Luckily we all love to talk and had jackets! The initial service was great, ordered drinks and food in a good time, and it came out in a good time for 12 of them. You get a hearty portion of onion rings, and steak fries, and a nice pizza. But that’s about it. They didn’t check on us frequently at all, didn’t ask for more drinks, and when they bought out takeaway boxes I asked for the dessert menu (the time was 2000, they close at 2030. Don’t be fooled by what the door says “0900-late” 🙄). We were told the kitchen is closed and it’s only what’s in the cabinet. No offer of letting us know what’s in the cabinet at all. Clearly they’re doing well as they’re still there after many years of bad ratings from customers. But we won’t be going back. They could’ve made a whole load more money from us. Poor management and...