The Coffee Club Redwoods Centre — Restaurant in North Island

I came to this place for a Friday brunch, and overall it was a very disappointing experience—made worse by the shocking sight of a rat running around inside the café.

To start with the food: I ordered the smashed avocado and the vegan ciabatta sandwich, but unfortunately, neither dish was enjoyable. Both were served cold, lacked seasoning, and tasted bland. The smashed avocado dish was especially underwhelming—the pumpkin and mushrooms were soggy and cold, which really impacted the overall texture and flavor. My wife and I ended up leaving half our meals untouched simply because they weren’t appetizing.

On a more positive note, the vanilla latte I ordered was actually quite good and was the only part I finished.

However, just as we were leaving after using the bathroom, a rat suddenly appeared inside the café. Staff and customers scrambled to catch it, creating an unsettling and chaotic scene. Eventually, it was caught and placed in a box by a staff member, which only raised further concerns about the hygiene and cleanliness of the establishment.

Given the poor food quality, high prices, and serious hygiene issues, this is not a place I would return to or...

My daily coffee addiction started here!

While staying at a lake house in Rotorua, I decided to order delivery from The Coffee Club. Big mistake... I got completely hooked on their cappuccinos! What started as a one off order turned into my essential morning ritual.

I really wanted the Giant, Fluffy Blueberry pancake with Mascarpone, but was looking for a healthier option and their Mushroom, Feta, & Spinach Open Omelette was delicious. The portion was massive, way more than I expected. Plus the wholegrain ciabatta was perfectly crisp, just the way it should be.

Every morning I found myself reaching for my phone to order another cappuccino. The quality was so consistent that it became the best part of waking up during my stay.

The Coffee Club knows how to do breakfast right. Great coffee, generous portions, and food that actually tastes amazing when it arrives. Already planning my next Rotorua trip and you can bet I'll be ordering from them again.

If you're in Rotorua and want proper coffee and a hearty breakfast, this is your spot. Just don't blame me when you get as addicted to their cappuccinos as I did! Also, their cup designs are...

My recent visit to the Coffee Club in Rotorua left much to be desired. Upon ordering, I kindly requested seasoning on my chips, a simple addition that I assumed would enhance my meal. However, to my surprise, the staff informed me that they were unable to accommodate this request due to company policies. I found this lack of flexibility and unwillingness to accommodate customer preferences quite disappointing. It's disheartening when a seemingly straightforward request cannot be fulfilled, especially in a hospitality setting where customer satisfaction should be paramount. I hope the management reconsiders their policies to ensure better service and satisfaction for their patrons in the future. Here is the photo attached of seasoned Chips where...