Jurassic Ridge — Restaurant in Waiheke

Our tasting session started off well. We were greeted and welcomed, and given the information about the wine tasting, costs etc. It's a very reasonable price: $20 per person for 8 wines, which is incredible. We were given our tasters in a timely manner, with good information about them. However after our 4th wine, a group of 10 turned up, and we were completely forgotten! At one point after about 30 mins we went up to the owner with the intention of asking to carry on our tasting session, but we struggled to get his attention. My friend then said to him we need to leave as we had a booking elsewhere, and he quickly organised our last tasters. We honestly felt like leaving before finishing our tasting as we felt very neglected. Even when we asked to pay, he made us wait so that he could top up the other groups' wines! Such a shame because it started off so well and we were...

So funny... I was with the person who just left a 1 star review and couldn't both agree and disagree more. So here's the deal... it's a one man show and he is all about making amazing wine without any of the extra cheats used by the bigger wine manufacturers. To echo the one star review, no he doesn't care about your money or what you like. He makes what he loves to drink and if you also like it then great. If not don't buy it. He is opinionated and well educated and will tell you a lot about his wine and wines in general. It was like no other vinyard but was also my favorite stop.

I would say if you're not into being told about wine by a summer intern that's there for the season and want to hear about wine history and the wine you're drinking from the guy who not only planted every vine in the vineyard but also makes all the wine, this is an...

I have procrastinated for a few days over writing this review. I think objectivity is essential. The difference between a terrible and a poor rating is very fine. Ultimately, I have opted for a Poor (2-star rating). After all, the location and wine were the saviours.

I have read other reviews regarding the poor service, and I have to concur. The location is an absolute dream, being next to the Mudbrick vineyard. However, the manner of the server, who said he was the owner, is appalling. The consistency of the poor reviews about customer service means that there is no smoke without fire.

It was excruciating to hear him berate and then act condescendingly towards customers. His behaviour was akin to watching a cringe-inducing comedy.

Would I go again? No. It's a shame because it could...