They say that any port in a storm will do. And, being the only option for a meal at 6pm on a Sunday, that old adage should have held up. But fair warning traveller, here be dragons, and you would be better served throwing yourself on the rocks then venturing here.
It's clear from the moment of entry that management went to the Mr. Krab school of business. Make as much money as possible, spend as little money as possible, and customer service is merely a means to an end.
Money is saved on wait staff on that there aren't any. You order at the bar, and when your meal is ready for you to eat (preferably as quickly as possible to free up your seat for other suckers), your order number is flashed up on a 12" display screen over the bar and kitchen window. You must then proceed to pick up your plate, which only has your meat of choice on it, and then proceed to the public, uncovered, exposed, buffet to add Your Own sides.
Our party of 4 all ordered the battered cod. Now, last time I cooked this dish, it takes mere seconds to throw some fillets in the batter (I'll assume they buy it by the tub and don't make their own fresh each time. Would cut into their profits to much), then throw these battered fillets into the fryer for a few minutes. As there is no need to prep any side dishes, the plate should theoretically be ready to service in less then 15 minutes.
Here I will allow the cook the benefit Of The doubt in their literacy abilities. I know in the modern age adult illiteracy is, unfortunately, still a problem. However, a general tip: if Group A orders (a relatively easy dish) before Group B and C, get Group A done first before tackling the steaks of Group C. Our party waited over an hour and half before one of our number approached the kitchen to be told to sit down, she's too busy, there's a lot of people. At which point we looked around at the mostly empty 'restaurant' and equally empty bar.
By the time our meal was finally ready, we found that we had been duped into paying $30 for something that you would find expensive at $7 at a fish and chippery. Upon attempting to find any sustenance at the buffet, we found measly offerings of baked potatoes that had witnessed the colonisation of this land, a handful of boiled pumpkin that had seen the mountains rise from the see, and a lonely bean that was so dry you could use it as an iron nail in a pinch.
Needless to say, avoid this place at all costs. If you find yourself being forced by a particularly cruel fate to go near this place, I advise you to be well provisioned enoigh to be self sufficient until you can find more...
Read moreWow.
I was part of a group of 18 travelling south last weekend. Three couples had children under 2 with us, so we all stopped in to this pub as the kids woke, so they could stretch their legs and have a run around before getting in the car for a further 5 hours. It had been a huge day for them. It was the only place we could find where the kids could safely play, where we could sit and have a drink, change diapers in the bathrooms and breastfeed comfortably in some shade. As it turns out, we were given the impression this place is not family friendly, not breastfeeding friendly, backwards, and specifically catered towards the local smokers/drinkers who lack any social graces whatsoever.
We were verbally attacked by a local patron (as apparently she has been spotted here a few times due to her very specific facial features), who barged over to our group from outside where she had been sitting with her group from the moment we arrived and yelled “OI GET THESE KIDS OUT OF HERE. YOURE PUSHING US ALL OUTSIDE. NO ONE WANTS TO LISTEN TO THAT. LEAVE”. In front of our three 1 years olds. One. And an infant baby. Because they were playing. Not crying, not tantruming, not fussing - playing. We were shocked, didn’t say a word, grabbed our children and tried to book it out of there ASAP. While we were silently doing this, she continued to berate us, calling us “priveliged” and “nusances” while she walked away.
We felt the worst part for us, was not the angry, odd-faced, miserable woman yelling at us and our babies, but the staff of about 4 people standing behind the bar staring, letting it happen without interjecting at all. Clearly in support of the local patron and her elderly friends - who had also been shooting us dirty looks from their outside smoking area.
So not only am I leaving this review on behalf of our group (who have always stopped at this place om our many travels), but also everyone in our larger group who are now aware and adamant to boycott this place, as are all the other Kiwis and tourists we meet that are due to pass through Haast. Stop anywhere else - just don’t stop there. We will continue to spread the word and our experience.
Those children may be a “nuisance”, but they are also humans. Innocent, tiny humans. Not...
Read moreAfter driving for many hours with many more to go, I optimistically walked into the Hard Antler knowing this would be my last opportunity for a meal before Franz Joseph. The ambiance was on point for a local favorite and prob the best option in many cases. I enjoyed the bikers drinking with the 75 year old man with a white He-Man haircut and corduroys I assume he's owned since the 70s. Being glutarded (gluten-intolerant), I opted for something not fried from the menu, the venison Nachos sounded promising. After a reasonable wait, The server came with a monstrous pile of food covered in what I would call a glacial amount of sour cream, like a whole normal sized tub emptied out. I assume now it was to hide the shame of what it covered: Tortilla chips, covered in cheese and a meat slurry of sorts coated in Thai sweet chili sauce. I pushed the sour glacier to the side to get at the guts of it, and was woefully disappointed that the meat slurry was maybe just north of cat-food with maybe a hint of taco seasoning. The sweet chili sauce did nothing to help or hide the flavors, more confused it's ethnic identity even more. I ate half of it, because I knew it would be my last meal of the day, and prayed I wouldn't throw up or poop my pants on the 4 hour drive that awaited me. This is all my fault, I should have ordered something within their wheelhouse like a burger or whitebait fritter. They are prob very good.
TL:DR, Don't order the nachos, take it...
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