Portobello — Restaurant in Faisalabad City Tehsil

I had the worst experience with their catering services. I booked them for a birthday event at my home. Rs. 5300 +tax was quoted to me by their manager Mr. Zaheer. I specifically asked zaheer that I'm paying this much amount and setting this exclusive menu. Most of the guests will be after fried fish. You need to make sure that you bring enough food, especially fish. To my request, he categorically said that we are the most expensive catering service of the city because of the experience we provide, you don't need to worry about the food and management.

On event day, just after 15 mins of serving the dinner, our worst nightmare began, their waiters were clueless, we kept saying that dishes were empty despite our repeated requests the second in manager didn't bother to pay attention to the empty buffet dishes. Meanwhile, I saw Mr. Zaheer was busy talking to other event managers instead of taking care of our guests. Fish was finised within the first 15 mins of service, and the other main items were finished too. Mr. zaheer left the scene saying that food would be arranged in 2 minutes. I called him 18 times. He didn't attend my call. Even their own chef went furious and said k mere pass toh khanna ni hai yeh sub bekar log hain idr sub kuch khatam hai

Apart from food, there were other mismanagement issues. For example setting up the dessert table got super late. The dessert table was out of spoon, and no one bothered to put spoons, etc, the entire staff was super lazy. Their food quality was no doubt really good but when some of our guests went without eating and saying k khanna toh hai koi ni ab, it was the most embarrassing situation for the entire family. They brought more food after 45 mins and by that time, most of our guests left, and only we hosts were able to eat that food

I DO NOT RECOMMEND this...

●Disappointing Portion Sizes and Serving Temperature●

I recently visited Portobello and ordered their fish and chips. While the presentation was decent, the portion size was extremely disappointing. For reference, the average calorie intake recommended for lunch for a person living in Faisalabad, Punjab (with a standard diet of 2,000-2,200 calories per day) is approximately 600-700 calories. However, the fish and chips served here provided an estimated 350-400 calories at most, which falls significantly short of meeting the caloric needs for a balanced meal. The dish consisted of one small portion of fried fish steak and a handful of fries, accompanied by two small dips. While the flavours were fine, the meal was far from satisfying for one person. For an average individual expecting a filling and hearty lunch, this portion size was inadequate. Additionally, serving the fish steak on a plate with no cover meant that it got cold very quickly, especially on a chilly December day. This greatly impacted the dining experience, as lukewarm or cold fried food loses its crispiness and appeal. For the price charged, I would expect the restaurant to either increase the portion size to better align with the dietary requirements of an average adult or offer side items to make the meal more substantial. A properly heated serving system would also go a long way in maintaining the food's temperature and ensuring a better overall experience. In summary, while the taste was acceptable, the insufficient portion size and lack of attention to serving details left me disappointed. I hope the restaurant considers these points to improve...

Good food but there were flaws however their mint margaritas are 10 on 10. Literally the best margarita ive ever had. I don’t remember the names of what i ate so well but it was stuffed chicken , rattlesnake pasta (?), ceasar salad. That stuffed chicken was a total 10/10 for me the pasta had way too much sauce it was like i was eating soup however it tasted good it was 6/10 for me but baat kharab hoti h ceasar salad pe akay - zahir h if am paying i will obviously expect better quality of a meal but ceasar salad’s quality was a bunch of vegetables cut up and thrown in a plate - did the chef get lazy? Anyways, mashallah se salad ke liye utensils hi nai diye - hath se plate mei daalo wala hisaab. The salad was bland and hard to eat- the literal lettuce was taken out of the ground and shoved on my plate i think, like do better guys. Baki safai ka dhiyan rakhein apky glass mein baal bhi thy orr vh mery ni thi 🙏🏻 Baki baat rahi ambience ki, it wasn’t that out of the world type ambience bad it was 6/10 (the ambience was kinda cute) The staff was not that cooperative they were just...