Bundu Khan Sweets & Bakers - DHA H Block — Restaurant in Lahore Cantonment Tehsil

These comments are the for the Bundu khan. Horrible takeaway service! The staff seemed uninterested in their job and were incredibly rude when I asked about my order. They didn’t care about customer satisfaction at all. Unprofessional and rude behavior from the staff. My takeaway order was delayed, and when I inquired, they acted like it was my fault. Terrible service. The staff handling takeaway orders were completely unorganized and disrespectful. They messed up my order and didn’t even bother to apologize. Very poor experience. Absolutely terrible takeaway experience. The staff was arrogant and unhelpful, and the delay in getting my order was unacceptable. Avoid this place if you value your time. Extremely disappointing! Takeaway orders are supposed to be quick and smooth, but the rude staff and lack of professionalism here made it a nightmare. Will not recommend to anyone. The staff’s behavior was appalling. They were disrespectful when I asked why my takeaway order was taking so long. Clearly, customer service is not a...

Today 17th April 2024 (at about 9:45am), I visited one of your branch located at DHA H Block Phase 1. First time, I saw unsatisfactory ambiance of the branch. Lot of flies were there. Floor was not clean. Bad smell was there in the bakery. Upon asking the cashier about the flies, he first refused to commit that there were flies in the bakery. When I asked him to check again with open eyes, he rudely responded saying that it is a flies season. What type of customer dealing is this? I always think it is a good brand in competition, but may be I am wrong. I really don't know what trainings they conduct at their staff level especially the staff that is at front dealing with customers. In my opinion, service improvement is...

Being a customer of the last 3 years, it seems like they never discard expired food, have very bad experience with biscuits and sweets. Even sometimes the taste is changed but they don't replace them on time. Once i. found a stample pin in the kabad, shawara quality becomes pathetic with time. flies in the branch, cleaness is not up to the mark. Where is the quality assurance? Pretty...