McDonald's Las Pinas Talon — Restaurant in 2nd District

I used the Mcdo Online Delivery for two very important reasons: 1. I couldn't talk on the phone because of sore throat and 2. We have very poor mobile signal at home.

After completing my order, I did not get an email confirmation which I used to receive after filling out the order form. It was very frustrating because I had to make someone else call for me to check if my order was received. It made the transaction longer and quite cumbersome.

I specified in the online order form that I needed. Change for P1000 and it was reiterated during the phone call. My son also told the operator that I was going to use a gift cheque alongside the P1000 to cover my bill.

After 20 minutes, Mcdo delivers the wrong order and gives me the wrong change. Again, it was very frustrating explaining to the delivery boy considering that my voice was so hoarse and barely audible, that it was impossible to get a change of 250 when I gave him 1000 and a gift cheque, using simple arithmetic. After a lengthy argumentation, the delivery boy gives me my change, this time short by 100. So again, I explained he should be giving me another 100 because he took my gift cheque. So I started lecturing again on the basics of arithmetic. He finally gets it and gives me P100. I saw hotcakes s in my paper bag and returned it to him because it wasn't part of my order. When my son opened his sandwich, it wasn't cheesy egg desal with sausage but something else!

I can't understand how mcdo can get the orders wrong when all we did was click on the images from their online menu!

I can't understand either why they would call instead of email when I ordered online and previously received email confirmations. I have informed Mcdo previously that mobile signal is weak in our area and requested online confirmations only--which we have successfully done at least five times already...

Been going to this branch for several times but their service still did not improve! I dont know if they are understaff, but orders always took so long before it was served. Staff are unfriendly and rarely smile.. no good vibes. One instance my daughter's drink was spill on the table, shortly after that pending order was deliveres to our table but was not assisted for any clean up, so we just transferree table. So disappointing because we dont experience this kind of poor service in other mcdo branch! We just dont have other mcdo option whenever we are in the area since sm southmall is still close Hoping their service and staff will...

The food is OK. Pero the service is horrible. Langya buhay na ito I ordered delivery sa app nila ang they forgot the powder for the shake fries. So I asked if they can send it. Sobrang issue pala sa kanila ito.

Una the fries was already cold unang dating pa lang. I messaged the lack of the powder sa app mismo. It took 3 reps to get a simple call from the management of this branch.

Tapos I got calls from delivery riders asking about my location in an...