We tried this newly re-opened restaurant in BFRV a week after they opened to the public. We were initially amazed by the fusion of Asian food featured on the menu.
When we arrived, the indoor dining area was about 40% occupied. However, it took some time for the waitstaff to take our orders—most of which, unfortunately, were out of stock. Only one out of five items was available: the Pork Sisig. So, we had to choose another option. After placing our order, the waitstaff returned to inform us that they had just run out of lumpia, so we had to cancel that as well.
We were already starving, so we asked what was actually available. Despite the many items listed on the menu, it was disappointing to find out that most weren’t in stock—and even more frustrating that the staff didn’t seem to know which items were unavailable. This information should be communicated upfront, ideally when the menus are handed out.
There was nothing special about the food. The plating was simple, and the pancit palabok was almost spilling over the plate. We also ordered iced tea and followed up on it three times. By the time we finished our meal, the iced tea still hadn’t arrived—only for a waiter to eventually tell us it was no longer available.
We won’t be returning to this place. The service needs significant improvement, and management must ensure the items shown on the menu are actually available—not just there to entice diners with pictures.
I had experienced Vorashe Resto before the pandemic, and I still hope things can be improved so it doesn’t have to...
Read moreEntered Vorashe 910-915pm tonight. Wanted to try out the new resto inside the village. Upon seating we were given the menu, standard customer service. After 10mins, no waiters were taking our order. There were 2 other tables in the inside and both function rooms were occupied while there were about 3 other tables in the alfresco area. It was pretty busy so no harm, no foul, just waved to hail a waiter to attend to our orders.
Finally finished our orders at 930pm. At this point all function rooms are slowly being vacated and the other table inside was billing out. Another group comes in to take the table in front of us. And then 10mins goes by, only then did a waiter go back to tell us one of our orders was unavailable. I let it pass and just ordered a diff one.
15-20mins later, the table that came before us got served all their orders while we had water on ours. We finished making our orders before this table even sat. We ordered the same quesadilla they were already enjoying. So I got the attention of the manager. He went to the kitchen and back and he gave a made up excuse that our orders came after that table in front of us.
We're not blind. We're not dumb either, so we left. Guess we'll never try that resto anymore, neither are we leaving a good review to friends in the neighborhood. DO BETTER VORASHE. Train your manager to communicate to your customers and save them from having the worst experience. Mas ok pa service sa karinderia...
Read moreThe service was bad! Employees were not attentive. The place doesn’t even have a receptionist/host, so we had to seat ourselves. It took us about 2 hours to get our orders. No one initiated to bring us plates, utensils, and water. I had to walk up to them and ask for the menu, the majority of the food on the menu was sold out, so we had to change our orders. You have to ask for everything, also they weren’t updating us about our orders. Looks like they didn’t train their employees and didn’t dry run. Even billing out takes time, when I gave my card the lady at the cashier said they don’t do cashless transactions everything is still manual.
I think they only opened 2 weeks ago, but still. If the establishment wasn’t ready to operate things smoothly, why open early? They should have prepared and sorted things out first.
Also, they were charging 400+ pesos for a “pizza” that looked like a straight-up tortilla na nilagyan lang ng sauce, cheese, and topping to make it look like a pizza and served it on a dinner plate, not a pan! It didn’t look like a thin-crust pizza, it was a straight-up tortilla!
Mind you, they also have a service charge. I swear it was a disaster! Kahit gutom ka, mawawala gutom mo sa inis! Sasama lang loob mo.
I would not...
Read more