Jollibee Central Market — Restaurant in Bacolod

Not a good branch of Jollibee. I was working all night and was very sleepy. I requested for breast part and was advised if I can wait maximum of 20 mins, I waited. Order was received at 8:03, I waited until 8:35 then I approached the manager. It was until then that my order got noticed and one of the employees have already thrown my order receipt. But that is fine with me not until I got to my hotel. That is the time I realized that there is no spoon,fork and tissue, also instead of giving me Royal soda I was given with coca-cola. Supposed to be there is also no ketchup with my fries if I didnt personnaly asked for it. You can just see other employees walking around. All I can say is for them to improve their customer service, management and coordination. No one even apologized for me waiting more than 30 minutes. Still I will always be Jollibees...

Its a very crowded place so don't expect to get a fast food service here because you usually have to wait in line.The cashiers need to be trained well as one of the cashiers who's name starts with V made my sister repeat her order a lot of times but she swemed to have her attention somewhere else. They also did have a complete like there was no sundae and all kinds of float when we we there at lunch time. Terrible customer service. The dining crew will not mind you even if you call them. I am not sure if they are over worked or not treated properly or not trained at all. The trainee who was mapping the floor accidentally hit my feet with her mop but did not even bother to apologize. She gave me an evil stare when we left our table. I will never visit this place again.This place needs a lot of...

Upon entering Jollibee Station, I was greeted with a seemingly chaotic environment. The lack of organization and inadequate staff management led to a significant delay in receiving my order. Despite being a popular fast-food chain, the wait time extended to an exasperating 40 minutes. Such an extensive wait period not only tested my patience but also disrupted my schedule. The lackluster services at Jollibee Station were further exacerbated by the inattentiveness of the staff. They appeared disinterested and failed to address the concerns and queries of customers promptly. The absence of a proactive approach to customer service left me feeling neglected and undervalued...