McDonald's Binan Hway — Restaurant in Biñan

I ordered a meal from Grab food and I put a note that doesn't put ice on my drink, but when the Grab rider arrived and gave my orders to me I saw my drink with ice. I told him that I put a note to not put ice on my drink, and he said that the store is responsible for that because when I made an order it's automatically directed to the store which is McDonald's Umbria Biñan Highway. I know this is only a small issue but please pay attention to what the customer...

So early in the morning and you're already out of sundae? Today is National Chicken Day, but because you're out of sundae, we can't redeem the promo on the McDo app? Aren't you prepared? Your store really hasn't improved, Alden! Even the staff's attitude is poor!

I'm so disappointed, especially since your manager isn't prepared. What a waste of salary! Are your managers not capable of handling customer service? They don't even know how to greet customers or say...

I placed a self pickup order through Grab this morning and when I arrived to pick it up there was absolutely NO staff at the counter. Eventually I had to get someone from the cooking areas attention. Seems like poor customer service. Actually I could have grabbed the order and taken it without them knowing since it was sitting on the table by the door. Not very safe since it would have been possible for someone to have...