Shakey's Pizza Parlor — Restaurant in Biñan

Very poor customet service. Went to the location early in the morning to place an order for delivery at 3 in the afternoon for a birthday party. Waited for about roughly 15-25 minutes before someone helped me and place my order. Unfortunately, delivery came at 3:47pm! Late! My friends left at this time! As per their policy, if the delivery is late beyond 30mins, the food is free! However I already paid for it. Later that day, the manager contacted me ( I think the name's Julius) and assured me that due to the inconvenience they will make up for it! Worst comes to worst! The following day they are suppose re-deliver the same order from the previous day at a specified time! One hour and 18 mins passed did not hear from them! Tried to get hold of the branch as well as the number provided however no one is takingy phone calls! Very disappointed! Will never ever recommend and do busieness with them! I can't think of any valid reason with how expensive the food is and very poor customer service! Not worth it of our hard earned money!!!! Be extra cautious! To the HO/management, please don't try to contact us for any other form of compensation as we will not be needing it! And I will never change my mind with regards to this review- this is a heads up to all...

The AC was not working. :( Carbonara and Hawaiian Pizza were both bland.

Shakey's is one of my favorite pizza places to go to, but tonight, the flavor of their food was just not right. For instance, their belly buster pizza was too salty, then their hawaiian pizza and carbonara were too bland. Take note, we eat at Shakey's a loooooot so I know exactly when it tastes right.

Not to mention, food took too long to be served, their air conditioning system was busted. Staff and customers were sweating!

I love Shakey's. I think their price for their food is a bang for the buck, but I just wish they were really paying attention to details which can really impact...

You have a guy there who is not ok. He kept on harassing me and my friend.. Atty Jacquelyn Evangelista. Can i ask for the contact number of the manager? I have been receiving threats from your store crew, King Christofer Angeles. I need to talk with the manager.

I will sue King Angeles. And, i also reported him already. I was at NBI this morning. While we are dealing with the issue.. I suggest that you suspend him first.. Or your store will be bothered by NBI agents and PNP officers from time to time.

Mr. Angeles has been sending me threats.. So, i already went to the nearest police...