McDonald's Southcoast Talisay — Restaurant in Cebu

Selected three promotions on the McDonald's app. Went inside and showed the three orders on my phone to the cashier. She asked how many I was getting and I said all three. She processed one order three times. I immediately corrected her. She became flustered and went to find the assistant manager. He came to the counter and explained that the cashier misunderstood my order, then suggested it would be easier if I would just accept her incorrect order. I declined his offer, so he returned to the rear of the store. Two more cashiers huddled with my cashier discussing the options. One again asked me if I would consider just eating three identical meals with no beverage rather than the three assorted items I originally ordered. I told them to go find someone to fix my order. One left and brought back the store manager. After I explained what happened, she assured me she knew how to override the incorrect order and process my order correctly. As she was ringing it up, she noticed the third promotion was a free sundae with the purchase of a meal, so she asked me if I would like to order a meal. I looked at her in disbelief and pointed out that the second promotion was a meal. Oh, ok she said. As she rung up the order, incredulously, she asked if I could eat all three promotions. Promotion one - triple cheeseburger. Promotion two - one piece chicken with rice and small fry. Promotion three - small sundae. I asked her if she was a college graduate. She said yes, in education. I said, you have your work cut out for you here and...

Cashiers don't listen to orders and usually punches wrong items, would not clarify your orders before YOU pay. AND MOST OF ALL, they act dumb when you receive your food and will tell you they had it correct.

WE SPECIFICALLY ORDERED A 2 MUSHROOM PEPPERSTEAK MEAL, ONE CHICKEN FILLET WITH ICED COFFEE, AND CHEESEBURGER DELUXE WITH ICED COFFEE. We only received the latter two, however, the other drink was hot coffee not iced. We let it pass. The peppersteak was not punched, we let it pass. I reordered the peppersteak with a fries. THE CASHIER SPECIFICALLY TOLD ME IT WILL BE PUNCHED SEPARATELY, I said it was okay. Turns out, only the peppersteak was punched and she then told me it doesn't come with fries. -.-

INCIDENT HAPPENED TO US THRICE ALREADY, in the same branch with the same cashier. I wouldn't say it's a small mistake or coincident.

PS. DID NOT...

This 24/7 branch of McDonald's fast food chain is conveniently located between two local government units, namely: the City of Talisay, Cebu and the Municipality of Minglanilla, Cebu.

Being a resident of Minglanilla, I benefitted from this outlet. This is just a 5-10 minutes ride from where I live. This store has a section that would serve as a meeting place. In fact, in 2015, my high school classmates once had a dinner meet here during our alumni homecoming hosting preparation.

My fellow officers of the Knights of Columbus serving as Trial Committee (three members) and the lead District Deputy had a dinner meeting also here sometime in the year 2014 or earlier.

Aside from its 24-hours operation, what makes this store click is its drive through area for those who are riding home or...