Starbucks SM City Consolacion — Restaurant in Cebu

Always used BOs before it closed. There you placed your order, paid and sat down and they would bring the order to you when ready. Here in Starbucks, if there are more than 3 waiting to give their order you could be in for a long wait. If customers order food, especially hot food, it is heated in the microwave and when ready given to the customer. If they order more than one hot item, then all are heated and given to the customer who is still waiting to pay. Here now there are 6 people waiting, eyeing the coffee menu and the food displays. It needs a layout change with a food counter and coffee payment till at the end. The first till could be for coffee only, as it is, you can be waiting 20 - 30 minutes for a...

Poor adaptation to the original from the US. Most drinks taste like they just poured tons of sugar into the cup and mixed it with a little bit of coffee and other flavours.

Not to mention the waiting time to order drinks in store is considerably slow. And ordering online via Grab is even slower despite paying more for priority delivery.

As a Cafe that costs more than the competition they should do something to improve their services both in store and online, otherwise people are just ordering...

Starbucks SM City Consolacion offers a cozy and relaxing spot to enjoy your favorite coffee. The staff is friendly and efficient, making sure you get your order just the way you like it. The café’s ambiance is perfect for working, studying, or simply unwinding with a cup of coffee. Whether you're a fan of their signature drinks or looking for something new, Starbucks delivers a consistent and high-quality experience. It's a great place to relax and take a break while shopping or...