Mandarin TEA GARDEN - Abreeza Mall Davao — Restaurant in Davao City

When we had our dinner yesterday, the staffs were not as accomodating as we thought they'd be. We sat in a table na hindi pa nalilinis and 35 mins pa yung hinintay namin before someone clean the table and took our orders. Another disappointing thing happened na naman, the staff who took our orders seems like pagod na sya and irritated. Since two of us are still coming, kami with my mom decided na mag order nlg din for them, we picked first different orders but then changed our minds and made the same orders for everyone. Here comes pagdating ng orders, hindi pala cancelled yung first orders we gave the staffs earliers which is very frustrating. So yung nangyari, we ordered the different orders we made at first and the uniform orders we settled in the end. A total of six orders yung na punch which is very devastating kasi apat lg kami and we could not take that extra meals tapos dagdag pa sa gastos. So we clarified our orders to the waiter who served the food but parang hindi niya sinabihan yung cashier or something nila thats why when we had our bills, kasali pa rin sa receipt yung order na hindi na cancel ng staff who took our orders. My mom was infuriated and we're too tired to argue kasi pinaghintay kami ng ilang oras before we got our changed. Hindi na kami nagreklamo doon kasi eksena lg. This is just a story of my experience there and i think We would not comeback in that...

Me and my boyfriend went to the restaurant at 2pm. First of all, the service was bad. Nobody approached to help us to find the table as we had to do it by ourselves. When we wanted to order the food, it took us 2-3 times to call the waiter, which is very annoying. There was the guy there who was on his way to pick up the order from an other table (the others didn’t look at customers), when I called him, he just looked at me without telling me to wait or calling someone to assist us. We ordered 5 different dishes of dimsum and the buttered fried chicken and 2 bowls of rice. I’ve eaten a lot of dimsum restaurent but for me, so far, it is the worst dimsum I’ve ever had in my life (the asado siopao was the only edible one). The meat of the dimsum is not really good and its taste is salty for me. The radish cake is bad and the sauce which comes with it, is worse, too sweet. The we moved to the buttered fried chicken with rice. The chicken is salty for my taste, not tender, and the coating is not crispy at all, there’s no butter flavour. And the simplest thing which is rice, is bad too, it is hard and dry.. We went home with the very bad experience because we were very hungry before we came there. I really hope you guys can listen to the customers and improve your quality of food and...

I love Mandarin Tea Gardens, BUT WILL NEVER RETURN TO THIS LOCATION !! ABREEZA MALL. LOOK AT YOUR BILL CLOSELY THEY ADDED A 5% SERVICE CHARGE We sat down and it was more than 5 mins trying to get someone attention for a menu. There were 5 employees looking at us when we sat down but did not come over. Another 5-7 mins to get someone to take our order. We were told 15-20mins for food but it was more like 30mins. One dish was brought out and we waited 10 more mins for 3 more items. Had to get up to ask for the plain rice we ordered while food was getting cold at the table. Service was less not good. We ordered 2 cans of coke and a bottle water. I watched the coke and bottle water which was on a tray sitting at the cashier counter for almost 20 mins before it was brought to my table. Waited so long for them to coordinate food to my table everything got COLD. PLEASE REVIEW YOUR CAMERA FOOTAGE. THAT IS MY EVIDENCE. I WAS SEATED AT TABLE 35. Nov.10th, 2023. Not sure when we arrived but we...