McDonald's Abad Santos Hermosa — Restaurant in Manila

I rarely do review but, I just need to do this one.

First time we dine-in here, the place was a pigsty; rice on the floor, drinks splattered on the tables, finished foods everywhere. We even need to clean our table just to seat there.

The food and service was okay although it was already cold which was disappointing and the waiting time was quite long.

We came back again for a second try to redeem this branch from our last visit, it's cleaner than before, but finished trays of food aren't still cleaned. Service and food was still okay, although it was still cold and the waiting time was quite long yet again.

We also tried one time their delivery, kinda disappointed with that tho. Fries was very soggy yet warm, and the large fries was like a portion of a small fry order.

Also in addition to this review, the bathroom stinks like ammonia I don't know if they properly clean it.

Overall, It wasn't that great nor that bad. I think they just need to maintain their cleanliness and their fast serving while maintaining the quality of food they serve. Room of improvement is still there, I hope next time we visit the branch we can see an...

I've been waiting for my order for 5 hours, I've been asking several crews to follow up my order yet they choose to pretend to be deaf as if they didn't hear my inquiry or complain towards their service. Though I understand there are many people that time ordering but still they should accommodate everyone. As much as I want to shout to the crews, I'm forcing myself not to because I know thst they're also tired and in a rush. I wish they improve the service by hiring more employees or train the employees to do it faster. Then the serving of the food is not as full as how much the quantity of the servings should be served. Terrible service, ignorant and unaccommodative crews, small serving. If the majority of the people gave you low ranks and complaints, you should take action and improve what needs to...

I have no questions with the quality of the food since we all know that Mcdonalds PH have been studying and keep on innovating their menu choices.

For this particular branch, i would like for their crew and servers to be accomodating and fast-acting. I accidentally spilled my entire drink but no oe have assisted for refill or to clean the wet floor. It seems that they are more busy chit-chatting with eqch other despite of few customers entering the branch...