Bigg's Diner Gaisano Capital Masbate City — Restaurant in Masbate

I recently dined at this restaurant, and my experience was a mix of highs and lows.

Firstly, the atmosphere was delightful, creating a pleasant dining ambiance. The staff, too, were polite and accommodating. However, there were some significant disappointments.

I ordered a graham mango shake, but I received the ordinary shake instead, despite the placemat displaying a commitment to replace orders if customers aren't satisfied. This left me quite upset and frustrated.

Furthermore, the burger I ordered was notably expensive, yet it failed to meet my expectations in terms of taste. It was three times the price of a similar burger from Angel's Burger, which I found tasted nearly identical.

While the atmosphere and staff were positives, the restaurant's inability to rectify my wrong order left a sour taste in my mouth. I hope they can work on improving their service consistency and living up to their promises in the future.

Overall, my dining experience fell short of what I...

I gave Biggs 4 stars because 5 should be reserved for a world class restaurant. Having said that, this is as good as it gets for a restaurant in Masbate City. Tourists should enjoy it, especially those from the USA who are just looking for a dinner to eat at. The prices are more expensive than most other restaurants here but the quality makes up for it. The food is not strictly traditional Filipino, it's more like a Filipino take on USA type food. (Except beef is substituted for pork and fried rice for french fries). But it is a nice change from noodles, plain rice...

Quite pricey compared to their competition. I ordered the porkchop with laing, doesn't include drinks despite it being P181. The pork was tough, so tough thay by the time you cut the meat all the breading was gone. At least they served it hot. The laing was so so. If the pork wasn't so tough then it would be 3 stars. If the price point was more competitive to similar brands it would get 4 stars. At least the staff were polite and friendly, and it was empty while Jollibee on the other side...