Chowking C. Raymundo — Restaurant in Pasig

2nd time I been here: Door is open, I enter. There's a mother and daughter at the counter, and I fall in line behind them.

I count 5 crew people behind the counter, not one of them acknowledge me or greet me.

Guard taps me from behind and tells me they are closed. I try to get confirmation from the staff but they all act busy and ignore me. Guard insists they are closed and usher me outside.

RUDE GUARD should be fired!

Absolutely horrible and unacceptable service. They don't list the operating hours outside and I was already in line, and why were they helping the people at the counter?

Get your act together.

1st time I been here: I see a picture of a Chow Fan with egg and try to order it. They say it's not available. I ask why. They say it's only for breakfast.

It would be good to indicate it is a breakfast item now right? Also the sign outside says Chow Fan is 49 pesos but when you go inside it is 65 pesos.

FALSE ADVERTISING! You guys are...

My son's class is at 11:30am and we were able to order around 11am. I followed up our food around 11:10 as I've noticed customers after us already had their food made. I only ordered beef chao fan and 2 pcs. chicken with rice no drinks so I was wondering why it was taking too long. About 11:20, still no food and felt no sense of urgency from the staff. I politely cancelled my order, got my payment and walked out. Good thing my son has a few snacks left which he ate while waiting before going to school.

Not sure what happened but bad customer service will always make you...

The ambiance there was not as good as the other Chowking branches, the 2nd floor area is so hot that there is no air conditioning or even an electric fan, and lastly, the halo-halo that they served us was so unattractive that they let us wait for nearly 30 minutes without even informing us that we had to wait. All of these reasons were related to that one PC Chicken.

I hope they inform their customers the next time that they will need to wait an hour for that food so that they can adjust their orders if they are in a hurry!

Waiting is acceptable, but if you do, just ...