KFC — Restaurant in Rizal

I ordered via Food Panda pick up, and when I reached the store, I told the cashier and saw to her my panda app for my pick up order and she shouted to the kitchen panda pick up, that's the only time they prepare my order, a 6 pcs bucket chicken, it was inside the 2 meal box not the common bucket, surprisingly they only gave me 1 gravy on a round tub, so I asked for 1 more because its a 6pcs chicken, and the lady cashier gave me a very small tub! Imagine for 6 pcs chicken bucket, only that gravy?! And when i reached home i open the meal box, I saw 3 pcs small leg part, and 3 pcs breast part, now I know why they only gave me very few gravy! So disappointed with KFC SM Masinag, even if it's my...

ORDERED MULTIPLE TIMES HERE AND IT IS CONSISTENTLY WORSENING

FOOD: Ordered the funshots teriyaki before and I only received a total of 5 pcs shots compared to other branches of KFC lol

SERVICE: LACK OF STAFF!!!! NO CREW CLEANS THE TABLES AND EVEN THE FLOOR IS FULL OF FOOD. THERE WERE MANY PEOPLE WHO JUST CLEANED THE TABLE THEMSELVES JUST TO GET A TABLE AND SEAT. THE LADY IN FRONT OF ME WHILE IN LINE SA CASHIER ASKED FOR A BOWL AND THEY DIDNT GAVE HER ONE, WHY? BECAUSE STACKS OF PLATES/BOWLS WERE IN THE CLEANING TROLLEY AND IT WAS STILL DIRTY. ITS MY MULTIPLE TIME ORDERING HERE AND I ONLY SEE 3-4 STAFFS ONLY WORKING. MUSIC WAS ALSO VERY LOUD YOU CANT HEAR YOUR NUMBER...

This has got to be one of the slowest KFC branch i have been to. my wife queued for almost 30 minutes, with only 2 customers ahead of her, one of which is at the counter already.. we didn't get our order btw. The communication between the counter and kitchen staff are terrible. TERRIBLE. After we paid and made to wait for another 30 minutes...we're not going to get our order after all. Our food wasn't on the order queue.

It was such a terrible waste of time. We demanded they return our payment, and NO APOLOGIES were even given.

WORST BRANCH we have ever been to.

Bring lots and lots of patience....