We experienced the worst customer service today in San Mateo branch! My husband, my parents, and I are about to dine in to this restaurant, hungry and craving for ramen. We were 9th in the line before we can dine in. The receptionist took our order and informed us to wait for an hour. So, to kill some time, we roamed around the mall in less than an hour. When we came back, a new receptionist was accommodating customers, and as we approached to inform her that we're listed earlier, she bluntly told us that our waiting went back to zero, and we needed to wait as she accommodated all new customers. To my dad's anger, he exclaimed our right to be accommodated first. The receptionist just bluntly told us that she'll prioritize. However, she accommodated 4-6 more people before us. We got so disappointed that we left the...
   Read moreTried Ramen Kuroda with a JCB Buy One Take One Promo
We ordered quite a few items to try: gyoza, teriyaki roll, kuro ramen, aka ramen, matcha ice cream, and iced tea. ⢠Teriyaki Roll: Too salty for my taste and the teriyaki sauce was gummyâfelt like it wasnât fresh. ⢠Gyoza: Just okay, nothing special. ⢠Kuro Ramen: This is the garlic-based one. The garlic wasnât too strong, which is good, but overall it felt like something was missingâlacked depth. ⢠Aka Ramen: The spicy oneâmy husband liked it. He said the spice lingers but isnât overpowering. ⢠Iced Tea: Not sweet, but also bland. ⢠Matcha Ice Cream: Personally, I think itâs overpriced for the taste.
Overall, I donât see myself coming back. I gave it a shot hoping it would be good, but it didnât meet my...
   Read morefirst time we eat hr w/ my hubby @kurodaramen and it taste was so good! đ This is a good place when you're craving for ramen! we ordered their set meals đ for me their AKA RAMEN is a lil'bit salty, idunno i think it's due to my pregnancy i don't like salty food, but for my husband he says its good! â
i gave 5â coz' their food are affordable yet high quality ! đ so we will make sure to come back and try the other ramen or set on...
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