⭐☆☆☆☆ I recently visited Burger King at Orchard Community and had a disappointing experience. When I approached the counter, the cashier something like Erica or ernics her name she was busy but didn’t acknowledge or ask what I needed. I had to call her attention just to place my order. She looked displeased, didn’t smile, and made me feel like I was disturbing her.
I ordered a breakfast meal and requested to replace the juice with brewed coffee. By the time I finished my meal and went to drink the coffee, it tasted very bland. I politely asked for an extra creamer, and the same cashier told me there would be an extra charge.
In my opinion, customer satisfaction should come first. A simple question like “Is there something wrong with the coffee?” would have gone a long way. It’s about quality service, not just following rules. I hope the management takes this feedback seriously and reminds their staff about the importance of good...
Read moreBurger King – Orchard Telabastagan (Drive Thru) is conveniently located along McArthur Highway, making it easy to spot and access. The drive-thru is smooth, and food is served hot and consistent with Burger King’s standards. It can get a bit crowded during rush hour, so expect some waiting time, especially if dining in. Parking is limited, but overall, service is quick and the staff are...
Read more5/5 The food was really good and the service was excellent — the staff were friendly and accommodating. Just a little more attentiveness and an improved atmosphere would make the dining experience even better. Overall, very satisfied and would...
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