McDonald's — Restaurant in San Juan

Visiting McDonald's is often a popular and familiar experience, offering fast-food dining in a casual and welcoming environment. Here's a detailed account of what you can expect during your McDonald's visit:

Odering: Upon entering the restaurant, you'll see a menu board displaying various food and drink options. You'll queue up at the counter or use a self-service kiosk to place your order. The staff may ask if you want any special customizations to your meal.

Payment: After finalizing your order, you'll proceed to the payment counter to pay for your food. You can use cash, credit/debit cards, or mobile payment methods, depending on the available options.

Waiting: Once you've made your payment, you'll be given a receipt and a number. Find a seat or wait near the counter for your order to be prepared.

Food Preparation: Behind the counter, the kitchen staff will start preparing your order. McDonald's is known for its efficiency, so you won't typically wait long for your food to be ready.

Collecting Your Order: When your order is ready, the staff will call out your number, or you'll see it on a display screen. Head to the counter to collect your food, which will usually be served in take-out packaging.

Dining: If you're dining in, find a table, and enjoy your meal. McDonald's restaurants usually have a clean and comfortable dining area. If you prefer take-out, you can head out with your food.

Customer Service: McDonald's strives to provide good customer service, so if you have any issues or requests, don't hesitate to ask a staff member.

Play Areas (Optional): Some McDonald's locations have designated play areas for children, featuring playground equipment and games.

Drive-Thru Experience (Optional): If you use the drive-thru, you'll place your order through an intercom, make your payment at the window, and receive your food without leaving your car.

Feedback and Surveys: McDonald's often encourages customers to provide feedback through surveys on their receipts or online. Your input helps them improve their services.

Remember that experiences can vary based on the specific McDonald's location, country, and time of visit. Overall, McDonald's aims to offer a convenient, quick, and satisfying dining experience...

AMBIENCE We were really impressed with the touchscreen ordering experience. After receiving the paper with our order, we were guided by their staff to go directly to a cashier for payment; no need to line up. Then all we had to do was wait for our number to be called. A high table was available for people who preferred waiting nearby.

FOOD Big Breakfast was enjoyable! Strawberry for the muffin was sweet and sausage was good as always. Hot Cakes were perfect with butter and maple syrup and I wish we got three pieces instead. The cheese of the Cheesy Eggdesal with Sausage oozed out after biting through the sandwich.

SERVICE Having someone ready to assist us at the touchscreen was convenient and she was friendly with a happy face! They just forgot to give us strawberry spread and...

Conveniently located in the heart of San Juan, right beside the Municipal Hall. Affordable food choices from breakfast, lunch and dinner. This has been an all-time favorite of adults and kids alike. Pre-pandemic kids love to stay at the play area located at the second floor. Has been closed since COVID-19 struck. It has been observed that during school days the place is jam-packed with students during lunch time. I love their iced coffee original, which I couldn't find on any other food outlets here. Good ambience, clean eating areas, courteous crew and kudos to the security personnel who will assist you in parking.

Taste: 4/5, Service: 5/5, Cleanliness: 5/5, Affordability: 5/5,...