Burger King - Caltex SLEX NB (Drive Thru) — Restaurant in San Pedro

We were having a good time when the lights at our area suddenly went out. After inquiring with their staff, they stated that they do this at 'GY' or 'graveyard.' This has not happened during our other previous dine-ins with this branch before which was odd since this branch was known for its 24/7 service.

A staff came, tried to explain and apologetically mentioned that they will turn on the lights again. Then their security guard came by with a smug explanation, saying that they were saving electricity during that time as well. 'So you turn-off the lights even when you still have customers?' we asked back. The guard didn't respond, turned around and went towards where he came from which was at the back.

Suddenly having the lights at our area turned-off, knowing that it was no mishap or even a power-outage, was a turn-off since it indirectly implied this gesture of telling us to leave, so we all got up and started to walk out. On our way, we got to talk with the manager at the time. 'Judith' deflected with that their guard turned off the lights, as if this was not a concern.

Maybe if there was some courteous practice implemented, it would have been different. Perhaps a staff informing us ahead before having the lights at our area were turned off, we'd understand. No need for a smug security guard, or an apathetic manager giving...

Bad experience here. Staff was totally rude. We waited in the line for minutes. I found it understandable that they were understaffed but for minutes (like 15 mins) we were waiting and the same staff just pass by us. Not even telling us if we were willing to wait. Ended up going to the Chowking besides them which i would love to say has a waaaaay more accomodating staff that greeted us and...

Went through their drive-thru at 10 pm. Waited almost 20 minutes only to get the wrong food and ice-melted drinks. It wasn't even busy!! The food we got was cheaper than what we paid for....