Jollibee Tagbilaran Alturas Mall — Restaurant in Tagbilaran

Very unhappy. very bad experience. very dirty tables, unwiped. sink is very very dirty. lavatory faucet is not working. Upon ordering drink( inclusion is supposedly coke and sprite) but when they let me choose, the choices the cashier mentioned were coke and iced mocha only so I chose iced mocha but then I saw in the monitor that i have to add 32 Php because I chose iced mocha but the cashier did not mentioned that when she mentioned the choices, cashier was dishonest so I have to change my choice again because I had to add 32 php so she had to void the order. She also mentioned that we needed to wait for one hour and we overheard that our orders were given to other customers. In the drinks the ice cubes in the drinks melted already that means it's been prepared for a long time waiting for the food to be ready. I had to add one more rice but they said no more rice, they were unable to give me at least just one extra rice for my spicy chicken and they did not bother to check the back. So far the worst Jollibee branch in BOHOL, ugh so bad, the worst fast food restaurant...

Edit: Back at the place. So far service has been better lately. Will update

Staff are not so well versed in taking orders. I ordered the Bacon, Egg and Cheese Sandwich and upgraded it to Pancake. I told the cashier multiple times that I was getting the Pancake Sandwich. Just as she punched my order in, I confirmed that I was getting the Pancake Sandwich-- the Bacon, Egg and Cheese Sandwich upgraded to pancake. She confirmed. I waited 10 minutes and was given the wrong order.

I complained about it and was given the correct order...

Have to wait 15 minutes in queing for a burger which was the expensive one and once at the cashier they said that i have to wait another 15 minutes to cook that burger. Better mc donalds !!!!!or just put a sign: FOR THIS KIND OF BURGER THE WAITING TIME WILL...