Chowking — Restaurant in Valencia

The food is good, they're our favorite. But the service is needed to be improved. We visited Valencia Chowking branch and ordered food so that we can eat right away, the cashier lady told us we needed to wait 30 minutes(they even told us that that 30mins is the maximum waiting time to get the food). So, we agreed on that. Not until we waited for almost 1 and a half hour just to get our food, we waited patiently because they even gave us that sound thing to get our food but that was useless. After a long time of waiting, we then approached the crew at the counter to check on our food if it's already there or there's confusion going on, but this is the most sad thing we experienced as customers, the crew member not even saying sorry for that delay and directly shouts at the people in the kitchen saying the number of our table order. (Nagluya jud mi kay 12noon naman gud to tapos nag 1;30 nlng jud wala pa japon ang food, naka lakaw pa ganeh ug 30 minutes akoa mga kauban kay naa silay paliton sa gawas, pagbalik nila wala pa japon food luya kaayu silag mga nawong)

Please Chowking Crew(Samot na sa Cashier), bahala unta gamay lang nga respect and be polite sa mga customers mosabot jud mi, kay tao japon mi. We all do experience that kind of pressure in life, work, etc. but that doesn't mean we forfeit Humility in every kind of way. I hope ma improve na sunod, kay di najud mi ganahan mobalik, ang uban di baya jud malikayan manabi nga "ayaw namo kaon diya kay tigdugay mahatag ang foods"...

Good food. The fried rice is on the oily side tho, so pro tip- just order the white rice instead. If on a diet, lauriat is fine, just exclude the rice. Service is good. Tho, I wish the food is served on my table instead of me picking it up. It feels more...

One great things that Chowking does as a fastfood restaurant is that, they serve hot food. Personal favorites are Chicken, wanton soup, chowfan, halo-halo and siomai. One food I don't like here is the pansit because most of the time its cold...