The food was great but nothing else was. The servers were slow, inattentive, impatient, and slightly rude. They showed the least warmth and care that I’ve ever seen in a restaurant in Portugal, from not helping a man with limited mobility, to taking over 20 minutes before taking our order, to chatting between themselves when people were making eye contact and asking for help. It seemed like they didn’t think of anything themselves and had to be asked for napkins, utensils, and menus. They refused to give us paper menus when they were clearly available, and got annoyed if we asked them to repeat themselves even though we were all speaking Portuguese. The only reason they get more than one star is that they were somewhat understaffed, but it was a slow night and like I said they spent a lot of time chatting and pacing. So call it one star per person.