An Unforgettable Experience at Valle Flor Our stay at the Pestana Palace Hotel was made exceptional by the outstanding dining at Valle Flor restaurant, delivering impeccable service from breakfast to dinner. The breakfast buffet is extraordinary, offering both buffet and à la carte options. The Belgian waffles are absolutely to die for, and their amazing chocolate cake honoring the Valle Flor Marquis is a standout highlight. The omelet live station adds a personalized touch that elevates the morning experience. Outstanding Service The staff truly sets Valle Flor apart. Hostess Paula welcomes you with genuine warmth, while Vera and her colleagues consistently ensure satisfaction. Special mention goes to Rubén, who remembers your preferences, making each visit feel personalized and special. For dinner, Rita provided exceptional hosting, Luis and his assistant Gomes delivered attentive service, and bar team Bruno and Nuno offered expert recommendations that perfectly complemented our meals. Must-Try Dishes For dinner, highly recommend the quinoa salad (fresh and flavorful), bean soup (perfectly seasoned comfort food), and beef fillet (cooked to...
Read moreThe food was ok, but the service was a complete disaster. We had to order bread and butter like 5 times, to get someone to come after 40 minutes to say that they didn’t have any butter. Then we had to order 5-6 times a non alcoholic beer to then had someone coming to say that they didn’t have it. We ordered 2 different Douro wines that they also didn’t have. Then they brought a bottle that was not in the wine list, which was drinkable but they charged 60€ when the bottle costs 9€… extremely bad service for the disastrous dinner.
Other than that the restaurant (and the hotel) is beautiful and very charming! And I must say, the service at the bar is actually very good, if you would like to have some drinks and some informal bites, the bar is...
Read moreWe had one of the worse experiences in what it was sold to us as one of the best restaurants in Lisbon. The preparation of the food took forever, the curry we order was not curry it was a chicken soup with some curry flavor, the meat when it was delivered after two hours was dry and not well prepared, in general the whole food and experience was bad. I can say the waiter was so embarrassed she did not charge us for the meat dishes (which was not the point). We wanted to have a nice family experience and we got the opposite, I do not recommend the place, Lisbon has much better restaurants and reasonably priced. This was a bad and...
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