Fradinho — Restaurant in Mafra

Terrible service! Waited for 20 minutes at the terras and had to go inside to ask if they had terras service. They say you have to order inside but there is nothing that points to that. Inside the girl felt the need to go and clean tables ( All but 1 empty) before taking my order. Also you have to pay 0,05€ per item for sitting outside. When sitting the girl came out and took orders from other clients. When I spike to her about it she was very rude and unapologetic and claimed that it was my responsibility to read the notes inside the Cafe when sitting outside! She also said that the 0,05€ were because there is a view to the palace!!! After she kept helping other clients and complaint about me to another clients. If I was her boss I would fire her on the spot. The pastries are not what they used to be! Quality has...

Extremely well-located pastelaria, in front of the Palace. For those who know, we went there after a very disappointing visit of the Palace.

The variety and quality of the pastries must be mentioned. I was able to eat one of my favorites, a guardanapo. For those who also know this, like in Fogueteiro, all the ingredients were there (could add a bit more sugar in the doce d'ovo). The most important was there as well, the one to share all the sweet with.

We also had Fradinho, but forgot to eat it on time, and a cornetto. Everything was very good, and i'm leaving a 4/5 while I wait to come back there...

Just disappointed. They have a ticket number system for orders but don't follow it and they don't acknowledge you at all; which is terrible customer service. There's a better bakery across the street that has a patio and air conditioning. I wouldn't recommend this place particularly if you are just visiting Mafra. You can see from my other posts that I rarely give negative reviews and that I'm fair with my judgement...I only do so, when it's truly a...