Munch Bakery‎ — Restaurant in Al Maathar Municipality

Products Offered: Customized birthday cakes, cookies, cupcakes, and other baked goods.

Quality: Very good quality. Presentation: 5/5 Customer Service: 4.5/5 Cleanliness and Ambiance: 5/5

Specialties: Munch melt, red velvet cake, and chocolate cake.

Pricing: Prices for customized cakes are a bit high, but in-house cakes are affordable and offer good value.

Overall Rating: Quality: ★★★★☆ Presentation: ★★★★★ Customer Service: ★★★★½ Cleanliness: ★★★★★ Value for Money: ★★★★☆

This bakery excels in providing high-quality and beautifully presented baked goods. With excellent cleanliness and good customer service, it is a great choice for those looking for delicious and visually appealing treats. While customized cakes may be on the pricier side, the in-house options provide good value for money. The specialties, including munch melts, red velvet cake, and chocolate cake, are highly...

I was very disappointed with Munch Bakery’s online customer service. I ordered and paid for a customized cake online, but the WhatsApp contact was just an automated message promising a callback that never came. Four days later, I arrived to pick up the cake and it wasn’t ready — I waited 30 minutes. The cupcakes were stale (clearly from the day before), though the cake itself was good. It feels like the company has grown too fast without perfecting their customer service. If you order, I recommend doing it in person, as their online system...

Munch Bakery used to be a great place, but unfortunately, it's not the same anymore. If you're looking to get a small cake, the prices are reasonable. However, if you want to pre-order a cake, the prices are quite steep, and that's just the starting point without adding any extras.

The experience was also marred by the unfriendly service. The worker we interacted with was quite rude, which was disappointing. Overall, it seems like the quality of both the service and pricing has declined, and I can't recommend it as highly...