The worst branch ever this is not from any regular customer but a daily customer, every time they notice me and my sisters cars they just turn around or not serving us in a good way that is disappointing and a very poor customer service! This is happening all because of the low quality of making the coffee whenever we ask to remake it it’s like we’re asking them for something impossible to happen or to get money from them! I should enjoy and like what I’m paying for it feels like the opposite I’m being paid for coming to this. Will also follow up closely with the high management to action this case asap with evening/night shift employees Omar and the rest of...
Read moreI recently visited a this branch and was disappointed by the behavior of the store manager(Aziz). As a fellow Starbucks partner, I was expecting a warmer welcome or at least a sense of connection and acknowledgment. Unfortunately, the manager did not greet me or engage in a friendly manner, even after it became clear that I, too, work for Starbucks.
At Starbucks, we pride ourselves on creating a welcoming and inclusive environment for everyone — especially for our fellow partners. This experience did not reflect the values we uphold across the company, and I hope this feedback encourages more mindfulness and connection among partners, no matter which store...
Read moreI’m a 3-times daily customer of SB. Out of all branches I visit, I can tell that this branch doesn’t sell coffee!!!!!! It sells happiness, energy and perfectly made cups of coffees. I admit, my order is kind of “complicated” one but they always make it very perfect. The team there is really amazing. I meet with a gentleman named Saleh every morning who makes my every day with his nice welcome, kind wordings and energizing attitude. I greatly admire the working team there; Sharaf, and the other 4 gentlemen. One gentleman whom I missed was Malik. I’m not sure if he comes for the evening shift, but I really do miss him. SB - you’re lucky to...
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