Happened today April 6,2024
I buy donuts around 6pm i asked the nepali staff what is inside the donut. He said custard. I buy 5 pieces of it then when I go home it is not custard, its chocolate. I come back to change it. He said im the one to choose the donut. He cannot change it. His response is so rude
I told him yes im the one who choose but you are the one who tell me what is the inside filling.
Thanks to the other staff with him he apologize and change the donut.
This Nepali staff should have a product knowledge and he should be trained on how to deal and talk to customer. You will lose sales and customers because of this...
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