Selecting Yana Bakery several years ago, when it was a modest establishment with a limited range of offerings, has proven to be a prudent choice. The bakery has since embarked on a remarkable journey of dedication to showcasing the best of Saudi culinary excellence, aiming to meet the high standards established by international bakeries. Their unwavering commitment to delivering superior quality across a diverse array of products, including bread, croissants, cakes, and Medina shreek, as well as their breakfast options, is commendable. I am confident that Yana Bakery is poised to become the preferred destination for discerning customers who seek excellence. The courteous and attentive service provided by team members such as Yasser further enhances the overall customer experience. Commendations are due to the entire team behind the remarkable success of...
Read moreAfter a year of coming regularly on a Friday morning for breakfast today will be the last time they see me.
We know the time of dining stops at 11:30 due to prayer time. 11:15 while still eating and having food in my mouth the waiter came and waived the bill in my face to pay and standing there until I took my wallet out. I was almost done eating.
After asking for the manager he came with the same bad attitude of the system is closing in 5min and no empathy for the fact that his employee does not know what customer service is and that I still had food in my mouth to begin with.
Such a shame seeing this place going backwards due to staff and bad management. The manager doesn’t have any skills in speaking with clients he just comes with excuses. The only good waiter is the Filipino wearing glasses - he is such a good waiter and always takes very...
Read moreToday had a very bad experience from one of the staff. We entered the bakery around 10:50- 11:00 PM , took our seats and ordered for cappuccino, mechato, haloumi brushta , keto cheese sandwich. He told firstly that dine will be closed at 11:30. I said ok, since we ordered earlier around 11:00 PM and by 11:30PM we can finish it. After 5 mins , he first brought the cappuccino and mechato. We were expecting the brushta & keto sandwich would be coming soon as they need to close dine by 11:30PM. Our patience ran out , at first i thought it might take a while to prepare the dishes. Later to my surprise, at 11:30 he brought the invoice for the cappuccino & mechato. When asked about the other 2 items , he was just rolling around and around saying time over , and i didn’t confirm my order e.t.c . He used all his excuses and...
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