Coastes - Beach Bar & Restaurant | Siloso Beach, Sentosa — Restaurant in Singapore

Mixed review by customers due to different time zones.

I was there on a school holiday sat 1100hrs. Super sunny day with massive crowd at the sunbed section. Fans are not helping at the deck as it blew hot wind.

Food remind me of aussie. For brunch menu I think the food are palatable. The pan cake portion is huge. I would consider a fast food chain here because food service is super fast too which in like because brunch usually are hungrier as we skip breakfast and is near to lunch and time. Many varieties which I love it. They even have complimentary water cooler which you can keep refilling up at no cost. Just that they have min order for each table. 2 pax is 40 dollars and 5 pax is 70 dollars. This is because of the their facilities. You can order the min order and sit there whole day. They will not chase you away.

Service is acceptable due to the heat and madness of serving so many hungry patrons. They have enough servers to clear tables as ordering food is self service so that is also the reason why customers feedback they should not charge for service. I do agree as the food is considered tourist price. But then again if using their facilities such as their toilets, showers and free flow water I think is ok to charge. For my family not with it as we are not using any of the facilities. Just eat and go.

Ambience is of course wonderful especially sunset time but daytime is really horrible. The umbrella can't even cover the tables and bench. My nephews forearm got burnt while putting his hand on the table. Should have some cushion for the long benches when is a hot day. Raining day can keep away. Umbrella should be bigger or have a bigger awning. Back of the deck has other kinds of fan as it was like an oven. The roadside was so much cooler. The sunbed are the messiest place. Never ever go there during weekends, school holiday lol. Make you headache.

Would I go back again. Of course but at different...

Coastes used to be our go-to place since 2020 and we’ve been here at least 8 times but from our recent visits we’ve noticed that the food quality has dropped severely. The atmosphere is always 💯 but today’s visit has ultimately been the worst one and I don’t think we’ll be back.

Firstly, we were very disappointed with the margherita pizza that had a very strong sour alcoholic taste. Upon clarification with the staff, we were told that it is how “italian pizza tastes like” and it is from the fermented yeast. That’s fair, but based on our past visits, the pizzas definitely did not taste like that.

Secondly, we also ordered a waffle with ice cream and caramelised banana as the toppings ($25). As seen in the picture, we too were appalled at the sight of what was supposed to be caramelised bananas. It also had a weird powdery taste to it and it definitely did not taste like caramelised banana. The waffle also had a burnt aftertaste which we were then told, that it was normal. We were honestly the most disappointed with the customer service when we seeked for a clarification and a refund. We felt like the staff kept talking down to us when we were explaining to them how the bananas and waffles tasted funny. One example would be when the staff said “that’s the banana seeds you are tasting, you don’t know meh”. They also mentioned that “not all caramelised bananas look the same”, but honestly i’ve never seen any other restaurants that serve caramelised bananas looking like that. Even when we talked to who we assumed to be the manager, he was very dismissive and questioned our taste and preference, even though we just wanted to give him our feedback.

Overall, the food greatly deteriorated but their customer service was an even bigger factor as to why we will not return in the future. Highly disappointed with what used to be one of our favourite...

Consistently horrible service by all the service crews in our recent visit to Coastes. We used to frequent here in 2020 and the service was fine. Coastes should not charge service charge with such appalling service.

When we first enter coastes, we were placed in the indoor dining area and the service staff told us that we can move out later when the sun isn't so hot. In the evening, when we requested for a change, another staff got annoyed and just brushed us off by saying that many people queuing outside so they can't change our table and they were expecting dinner crowd. After some time, we realised that many tables outside were still unoccupied and there were literally no queue outside of the beach bar, my wife observed that 2 or 3 tables of customers had even changed their table! My wife went and questioned the staff and they finally relented unwillingly. But this time, they came up with a different reason after being questioned about their pack of lies. They mentioned that due to Covid, they do not encourage the change in table. First of all, they could have said it from the start instead of lying about the crowd outside which does not EXIST. When we were leaving at 8pm, many tables were actually empty. So the service crew had obviously been lying. The next worrying part is that are they telling us that they do not sterilise and clean the tables, hence we shouldn't change to other tables??

Coastes definitely has a distinctive service standard in Singapore. Have you ever seen service crew literally smashing your cup of drink on your table and walked off? Come to Coastes to experience! Ever wondered how sulking looking service staff are like? Here's a place to experience it! Such unique service standard definitely set Coastes apart from all other...