Wingstop Bishan — Restaurant in Singapore

super slow to prepare a simple order. should've read the reviews first before placing the order. 5:30pm: ordered via Foodpanda. Stated 40-50mins. 6:30pm: 20-30mins more to prepare order. delivery rider waiting. 7:00pm: 20-30mins more to prepare order. delivery rider waiting. online chat with Foodpanda and they stated that the order will be delivered by 7:30pm. cant wait any longer. cancelled. will never order from Wingstop again.

Update on 15th Sep 2024: Despite the management's repeated assurance to "further improve their service" after all the negative reviews, there is absolutely zero improvement thus far. Am beginning to suspect that the same "management" is also the one preparing the orders single-handedly in this poor excuse of a fast...

Ordered online and arranged for self collection. When I reached there many delivery riders were making noise with most waited almost 2 hours! Thought they were exaggerating but I too waited similarly for almost 2 hours. After an hour the queue info still showed estimated wait time 9-29 mins, after another 15mins, it showed “order delayed” instead…. Very frustrating… the dinner had became supper. During this time the staff casually strolled in and out and were being hurried by the riders but they did not show any sense of urgency. Understand from those seasoned riders that it is always like that at this location.. Very bad experience, and definitely do not dare to come back here...

We ordered at 8.50pm through Grab, and the closing time is 10pm. For a whole hour, the status remained “kitchen is preparing order”.

The poor delivery person waited there the whole time and tried to keep us updated and informed on the situation but there was only so much to report about a completely incompetent and inefficient restaurant.

The delivery person showed us their screen which showed only 4 orders in queue. We still do not know why this happened, or why they cannot be kind enough to communicate with the multiple grab drivers waiting for them.

Extremely unprofessional, floptropica, cancelled, major L, don’t bother ordering here… They served neither metaphorically...