PREZO Café — Restaurant in Poprad

It all depends on who works there at the time. I've had good coffee, nice and helpful staff that could tell me something more about the rums or cigars that they have. But that's just one guy from my experience that knows his stuff. One time we got a coffee stained spoon with a dessert and I had to tell the waitress that we ordered more than she charged me for, but last time was much worse. Last time we ordered an espresso and the acidity was comparable to pickles. I know acidic coffees but this was just undrinkable. We also bought cakes that were.... just ok and some cigars. The humidor looks good and the selection of cigars is actually not bad. (I think they are a bit old though) The problem is that the staff doesn't know much about them so they can't help you if its your first time smoking one. With my cigar I got a cheap, barely sharp enough cutter that had some glue on it and was still dirty from the last user and a lighter that was ok but they did not know how to refill it so they gave me a creme brulee torch instead (not ideal because it's really strong). That day I payed 55€ and they still charged me 3€ for the 2 espressos that we didn't finish. (and yes we said something)

TLDR: incompetent staff most of the time,...

My at least second visit of this place. The last visit was bit confusing , at first we took a coffee, was okey, but if you ask for espresso lungo, they bring you americano. Just to let you know, there is no menu on the table, so you have no idea, what are the prices. No additional service. Later we asked for a drinks - gin and tonic and i dont understand, why they brought gin with garnish in the glass and bottle of tonic separately ( they have paper on the table with some coctail offers, so i guess they will not bring you rum with mint and sugar in the glass and bottle of soda when you ask for a mojito). When we asked for another gin, they brought us another bottle of tonic (i would appreciate at least question if we need more), as we had still some tonic left in the bottle... Overall its...

Musim si dovoliť napísať túto recenziu nakoľko do tohto podniku chodím často a po posledných skúsenostiach budem navštevovať iné kaviarne. Ide hlavne o personál a celkovú atmosféru ktorá tam následne je. Naposledny som prišiel do kaviarne, usadil som sa. Kaviareň nebola preplnená sedelo tam pár hostí. K menu a obsluhe som sa dostal cca za 10 minút. Príprava kávy nebola najdlhšia aj chuťovo som bol spokojný. Vytočilo ma ako vždy ochota personálu. Namiesto toho aby ľudí obslúžili tak 3 čašníčky za barom si pozerajú nejaké hlúpe videá na mobile, strašná sranda museli zájsť až do skladu tak pukali od smiechu. Kávu som mal jasne vypitú už asi tak 20 minút, zasa nič. Nie som náročný viem pochopiť že ak je plno tak niekedy fakt aj čašníčka prehliadne resp. nemá toľko času. Ale namiesto práce sa venovať hlúposťami za barom…Nie je to prvý krát a som sklamaný nakoľko do tohto podniku aj reštaurácie som...