The Oriental Restaurant — Restaurant in Essenwood

Service was absolutely pathetic food was not the way it used to be,I called in and placed the order only to get there we Wer completely neglected the order over the phone wasnt taken down so we went there sitting an waiting my husband spoke to someone,so I still waited I got up only to find out that No1 actually took the order and had to place it again and repay,so paid for it cos I know right everyone deserves and chance,waited a while and then see that people that came through after us Where actually getting served and receiving their food before us so I got up I went to check and a lady by the name of Nadia the worst customer service I ever saw instead of apologizing says to me here's Ur food here anyway the food was served to us,there Wer a family with kids Infront of us together with a couple in the side of us,Nadia probably went to them about 4 or 5 times to check if they are ok if they need anything to pack their goodie bags to take home but not once came to us it was definitely based on tips in this place and which customer pays more those Wer the customers she was assisted completely ignored us or acknowledge us,however there was a guy who helped us and Wen leaving I gave him a tip and said thank you for your help,he was the only one who was most helpful and wasn't looking for a tip of money,however that Nadia lady is bad news she judges people or is racist or sees only to her culture of people I will never recommend anyone to go there they serve breyani without even a spoon to eat not Wetwipes or taps or anything of that sort to rinse or wash Ur hands I had to dish the food for my girls with my hands, pathetic customer service,if yourl don't know how to run a restaurant then learn customer service or close it down,it's sad that such a well respected place that I've known for so many years is been let down by your staff...very disappointed in this service and will never go here again and I will tell everyone about the pathetic...

Orientals by cowey road...very bad experience....A day old bunny bread... crusty n dry....less gravy... had to dab gravy from under her and there.... yesterday curry...very evitable .... potatoe hard...meat very dry and hard..its like leather.....very bad poor service.... waiter had attitude when i complained... so went to pay .. i paid i asked for manager... waiter acting dumb... like she didnt know whats a manager or who the manager is ... or whats a manager...(BUNCH OF MONKEYS)...finally she called manager...he came tru...i went to the manager to complain... manager allowed waiter to bad mouth me...no paper cups ... i requested a glass of water.... waiter said no cups.... no plates to put bunny on.... no wetwipes... wen spoken to manager ... feedback was... this is not a restaurant....ima self employed business owner... im going to advise all my clients not to order to sit in and eat or takeaway... very bad.... was disappointed... manager took my number dwn which i told him i didnt want owner to contact me... which i know he took it dwn for nothing...please guys dont be disappointed ...

Another one of my favourite restaurants in Durban for a good mutton bunny or a roti and kebab!!! Situated in the Workshop Mall for more than three decades this eatery's success is keeping us loyal customers coming back for more as the consistency of their flavorful meals is above average. One can order takeaways, dine in the al-fresco styled cafe, service moderate, staff attitude is a bit off when attempting to get WiFi password or linger longer in their dining room with service, I had to really look for my waiter. The menu is based on an Indian theme and has a variety of seafood and grill dishes, on two occasions I was not impressed with their seafood grills and the cubed chicken breasts grilled on a mixed grill platter was not precision cut for that exuberant presentation, chef's finesse, of one of their largest meals on the menu, the taste of their mutton bunny is so good otherwise won't be worth my trip. The dessert menu is very basic accompanied with a standard tea and coffee listing. An absolute must when visiting Durban, to capture the taste that stood the...