The Food was Great but the below was a problem for me.
The Team needs to respect the Customers a little more. I felt a bit offended as I was waiting for my Food, the screen says ready for collection, but when I went to collect, they told me the food was not ready. And when I asked they said in Sepedi "e senya Prep time". I left and I had no Idea what that meant.
One of them was eating Ice-cream in the work area (Right there in the front) and sharing it to others as well.
One was leaving knocking off, so he took one take-away drink for the road.
Of course I compared the service to the places and I felt that there is still work to be done with the Team.
If they respect the business, everyone else will do the same.
if you have cameras, you can...
Read moreWell I decided to visit burger King yesterday I ordered and waited for more than 1hour I went to to tills to ask my order had to listen to this lady making a Hala balloon of noise shouting the staff like nobody's business like how do u discipline a person in front of customers I ask the guy that was there that I've been waiting the guy went to her ask the lady just said I don't know ask at the back the guy come back and lied to me and said 2min out of fear she's telling them to go around likelost pple then she shout them in front of like that lady is disrespectful wanted to cancel my order she didn't even attend me then there was a lady honolo she made me calm and get inside...
Read moreI recently visited Burger King by Pretorious street and was thoroughly disappointed. The food was nasty —my burger was cold and tasted stale, while the fries were soggy and lacked flavor. To make matters worse, the customer service was shockingly poor. The staff seemed indifferent and unhelpful, taking ages to take my order and even longer to serve my food. This experience left a bitter taste in my mouth, and I definitely won’t be returning. It's disappointing to see a popular chain like Burger King fall short on both food quality and service. I recommend looking elsewhere for a...
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