Debonairs Pizza — Restaurant in Gauteng

I am very disappointed with the poor service I received from Debonairs Pizza Wonderpark.

I placed an order at 19:37, and it only arrived at 21:10 — that's over 1 hour and 30 minutes of waiting. This would have been frustrating enough on its own, but it was made even worse by the following:

No Live Tracking: When I tried to track the delivery, the app said, “tracking is not currently available at this store,” which left me completely in the dark.

False Information: The app showed that my order had been delivered at 20:09, which was completely false — the order arrived an hour later.

Lack of Communication: I had to call the store twice to follow up on my order. Only after those calls did the order finally arrive.

This entire experience was unprofessional and incredibly frustrating. There was no accountability, no clear communication, and false information being provided through the app. As a loyal customer, I expected much better.

Debonairs Wonderpark — please improve your service. This kind of experience drives...

Ordered 2x meaty triple layer pizza with extra cheese. The pizza was extremely dry,meat was sprinkled like little dust.

Since is lockdown, we are given less quality food from this franchise. After doing research from my friends and other people about the review after lockdown. The steers burger quality is also poor.

Stay away from Debonairs and Steers,till lockdown is over,since we struggle to get the delivery and returning the oder is also a drag.

Wonderboom Barcelos and kolonade McDonald's is still giving quality food.they still...

I'm so disappointed for the second time with my triple decker pizza last nyt on the 20th of January 2025 around past 8pm, I have ordered a triple decker pizza and gave instructions of extra feta cheese and extra sweet Chilli sauce,only to find out that pizza I think it ws made in the afternoon, it ws so dry,no extra feta in it,the sweet Chilli sauce was jst all-over the pizza and no chicken at all it was only mushrooms. So so disappointed guys,even the lady who helped me her...