Pizza Hut Farrarmere — Restaurant in Gauteng

Ordered 2 of the special currently running for R99.90. Litterly as 'Ditsego' (as per till slip) rang it up i noticed more pizzas on the side that i didnt see, not even a minute since she went to the back to put the order in we called her back to change one of the pizzas and immediately she said 'no they have already started'. How could they have already started 4 pizzas at the same time?! She clearly didnt want to change it and theres no ways they have even started them as there where a couple people right before us that just ordered. This is the 2nd time we order here as its closest to home. 1st time i waited for our order and they didnt even bother calling me to say its ready they didnt call out any number or anything, eventually i went to ask and then its been sitting there for a while already. I thought okey ill let it go and try them this second time.. and now this. I dont think i will support Pizza Hut in Farrarmere again as kindness and customer service are very important in...

Worst experience. I’m never someone to complain but I had a terrible experience and feel it can be fixed.

After being told we must wait 25 minutes because they are rolling the dough (bare in mind this was at about 14:00). We waited patiently.

Small things like the screens you see orders on not connected, not very clean either.

Almost 40 minutes later we get the pizza, card machines not working (work in IT and know what the server message said) yet they argued it was our card and not the signal. Okay no biggy we went to fnb and got some cash.

We get our pizza, not only did they give us the wrong pizza, it was not even sealed after they took it back to the back once we were unhappy. We ordered bacon avocado feta as one. Not the same we got, then we were asked to wait even longer so they can change the order.

Eventually we had to ask for our money back after spending an hour there. It would’ve been my first time having...

If ai could I would give no stars!!! What terrible service we just got from Pizza Hut Farrarmere!!!! Placed an order online and asked for payment on delivery. 45 minutes later we decide to call and the lady that answered said she couldn't find our order, even though we gave her an order number. Then we busy talking to her and she's speaking to someone else. We tell her what we ordered she just says, sorry I can't find your order. Then says you can order with me now. Please give me your order. Really????? We just told her what we wanted. Then says it will take an extra 30-45 minutes. No sorry or anything. We ordered from Pizza Perfect Northmead and they were 1000000 times better. Will never use Pizza Hut...