We usually phone for milkshakes and then they say it takes about 5-10 minutes. Today I placed my order at 16:58 and by 17:30 we were still waiting for our milkshakes because they were cleaning the machines. I mean it takes 30 minutes to prepare 4 milkshakes and we were the only ones waiting at Steers. This is really unacceptably and bad service. The staff were behind the counter talking to each other ignoring us waiting. I would not even give the Steers 1 star for this...
Read morePlaced order at 19:50 only received the delivery at 21:10. After calling twice to follow up on the status of my order. Extremely dissatisfied in the food which was cold and not worth the money I paid as well as the lead time for the food to be delivered. If you charge customers a delivery fee and the driver is tipped 10% of your bill then you should at the least deliver the food on time. Absolutely pathetic and will NEVER...
Read moreDelivery. Ordered at 11h53 only received food 13h30. Cold cold cold. They knew the previous time where we were situated. Today they got lost. Not even a sorry from the driver. We ask for change when we paid he had no change on him. Not the friendliest delivery man either. But our food was cold. Not what we expected at all from previous good food , delivery and service. Nigel Steers let us...
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